B
bmw_owner
Guest
What is the name of your state? CA
I bought a new 2000 BMW 328 about four years ago. Shortly after the 1st year, I started to experience problems with the sunroof. Over the next 12 months, I had to bring it in for repairs 4 times for the exact same problem. Shortly after the last repair, I purchased roof rack for the car. Because of the noise factor with the racks, I rarely use my sunroof. I've used it less than 10 times over the last 2 years. Last week I used it for the first time in about 6 months and the thing breaks (in the exact same manner as before). I bring it into a BMW dealership (the same one that did the previous repairs) to have it looked at. Since my warranty has expired, they want $1,500 to repair it.
I thoroughly believe that they did not correctly repair the sunroof the first time (or any of the recurring times) and that it should be covered under the original warranty. The dealership thinks otherwise. Am I SOL? Do I have any recourse in this matter?
Needless to say, I’ve been extremely disappointed with BMW. You would think that a $40K car would not have these issues.
I bought a new 2000 BMW 328 about four years ago. Shortly after the 1st year, I started to experience problems with the sunroof. Over the next 12 months, I had to bring it in for repairs 4 times for the exact same problem. Shortly after the last repair, I purchased roof rack for the car. Because of the noise factor with the racks, I rarely use my sunroof. I've used it less than 10 times over the last 2 years. Last week I used it for the first time in about 6 months and the thing breaks (in the exact same manner as before). I bring it into a BMW dealership (the same one that did the previous repairs) to have it looked at. Since my warranty has expired, they want $1,500 to repair it.
I thoroughly believe that they did not correctly repair the sunroof the first time (or any of the recurring times) and that it should be covered under the original warranty. The dealership thinks otherwise. Am I SOL? Do I have any recourse in this matter?
Needless to say, I’ve been extremely disappointed with BMW. You would think that a $40K car would not have these issues.