New York
I purchased a used car three years ago. In that purchase I rolled an undercoat service into it from the dealership. (I have since learned this was probably not the best idea.) I tried twice to have the service performed but their times were restrictive relative to my work and I also canceled my appointment the second time. So once the winter was over and the salt was no longer covering the road I didn't have any need for the undercoat. Shortly after, I moved overseas and did not drive the car during the next winter.
Fast forward to now, three years later, I want the money I paid them for the service that never occurred since I'm moving away soon. I went to the dealership and the salesman told me I would have to wait until tomorrow when his general manager comes in. He seemed like it was reasonable at first, but as our conversation went along, I could tell he was trying to indicate that they do not have to pay me back. He then said that I only have 6 months to get a refund and that was "in black and white". He didn't have any agreement to show this and definitely did not have the loan agreement that I signed on hand to prove this.
Just curious if I have a leg to stand on here or if the period of time to recover this money in in the past. I looked at numerous consumer websites and this type of scenario is obscure to the point of it not being in their information that is readily available. The scenarios normally cover purchasing a physical product and then trying to refund it. I don't see much about not ever receiving a service and then trying to recover the money that was handed over.
Thank you.
I purchased a used car three years ago. In that purchase I rolled an undercoat service into it from the dealership. (I have since learned this was probably not the best idea.) I tried twice to have the service performed but their times were restrictive relative to my work and I also canceled my appointment the second time. So once the winter was over and the salt was no longer covering the road I didn't have any need for the undercoat. Shortly after, I moved overseas and did not drive the car during the next winter.
Fast forward to now, three years later, I want the money I paid them for the service that never occurred since I'm moving away soon. I went to the dealership and the salesman told me I would have to wait until tomorrow when his general manager comes in. He seemed like it was reasonable at first, but as our conversation went along, I could tell he was trying to indicate that they do not have to pay me back. He then said that I only have 6 months to get a refund and that was "in black and white". He didn't have any agreement to show this and definitely did not have the loan agreement that I signed on hand to prove this.
Just curious if I have a leg to stand on here or if the period of time to recover this money in in the past. I looked at numerous consumer websites and this type of scenario is obscure to the point of it not being in their information that is readily available. The scenarios normally cover purchasing a physical product and then trying to refund it. I don't see much about not ever receiving a service and then trying to recover the money that was handed over.
Thank you.
