What is the name of your state (only U.S. law)? Providence, Utah
well, actually i'm in Europe. But I have a problem with a internet hosting company in Utah.
The thing is, I signed up for a 1 year period of service. But when the contract expired they didn't stop the service and are still billing me. "The didn' t have the authorization to close the account", the billing department said.
The agreement does not state anywhere they will renew the agreement unless I submit a cancellation form. which initially gave me the impression that the agreement would just expire and that would be it.
Though in the agreement it states that it requires me to submit a cancellation form to close the account. So I did submit the form, but 3 weeks after. Only to get them from sending me unsolicited email, the bills. It does not state anywhere in the agreement it needed to be canceled prior to the expiration date. Now they are threatening me to pass the matter to some collection company whom will collect with added costs.
To me the agreement is like a fishnet and looks like it does not hold much water.
Can somebody give me advice if they legally can get me to pay for a service I did not authorize? And how does that go internationally? Are they gonna fly over some collector?
The terms and conditions can be found here:
http://www.westhost.com/policies.html
Many thanks.
well, actually i'm in Europe. But I have a problem with a internet hosting company in Utah.
The thing is, I signed up for a 1 year period of service. But when the contract expired they didn't stop the service and are still billing me. "The didn' t have the authorization to close the account", the billing department said.
The agreement does not state anywhere they will renew the agreement unless I submit a cancellation form. which initially gave me the impression that the agreement would just expire and that would be it.
Though in the agreement it states that it requires me to submit a cancellation form to close the account. So I did submit the form, but 3 weeks after. Only to get them from sending me unsolicited email, the bills. It does not state anywhere in the agreement it needed to be canceled prior to the expiration date. Now they are threatening me to pass the matter to some collection company whom will collect with added costs.
To me the agreement is like a fishnet and looks like it does not hold much water.
Can somebody give me advice if they legally can get me to pay for a service I did not authorize? And how does that go internationally? Are they gonna fly over some collector?
The terms and conditions can be found here:
http://www.westhost.com/policies.html
Many thanks.