W
wondering1975
Guest
I live in PA. On Dec. 14, we woke up at 4 am to a leak that was occuring in the hallway and left the hallway and bathroom flooded, due to an ice storm the night before. We called maintenance immediately due to this being an emergency and still leaking and getting worse. (Slowly soaking the carpet and making it's way to the table, desk, computer etc). My boyfriend had to leave for work at 5 am. I noticed that the leak from the roof was moving into the family room and was reluctant to move furniture because I was 7 months pregnant, but I did. Well maintenance didn't show up until 10 or 10:30 am to take pictures. Later that day a carpet cleaner came to soak up the water (6 gallons of water). He cleaned the carpets but figured he would be back. The next day they told us that they couldn't do anything for the drywall that was coming apart until the leak stopped. Then painters came in and redrywalled about 4 days later. Had to come back the next day and repaint. Both the carpet and wall stains came back. So the carpet guy and ceiling guy came back, repeatedly. Okay then, now we got the holidays upon us and of course everyone taking time off...The carpet guy had to do the carpets 4 times because the ph level was so high and the ceiling guy came in like 8 or 9 times. The entire project was finally finished Wed. Jan 10, 2001.
We called the management and wanted to know if they would reduce the rent due to our inconvenience. After ignoring us for a week or so, they finally told us "No" (which I knew they would) saying that it was a 1,2,3 step project and was taken care of in a timely manner and they wouldn't compensate us for it. Now my question....Do we deserve compensation due to inconvenience (people in and out of our home, pregnant, mess, holidays). Obviously this was like a 20 step project.....should we feel taken advantage of? We've paid our rent and it is basically over but we are angry and curious what others may have to say. Your answers will help me to decide whether to renew our rental agreement.
Thanks for all help.
We called the management and wanted to know if they would reduce the rent due to our inconvenience. After ignoring us for a week or so, they finally told us "No" (which I knew they would) saying that it was a 1,2,3 step project and was taken care of in a timely manner and they wouldn't compensate us for it. Now my question....Do we deserve compensation due to inconvenience (people in and out of our home, pregnant, mess, holidays). Obviously this was like a 20 step project.....should we feel taken advantage of? We've paid our rent and it is basically over but we are angry and curious what others may have to say. Your answers will help me to decide whether to renew our rental agreement.
Thanks for all help.