What is the name of your state?GA
I rented a car from Enterprize. I say I but, actually my insurance company rented it for me, in place of my own car that was in the body shop being repaired. I picked the car up on a rainy day, it was only returned to the store a few minutes before I took it. I was there when the car was brought in. The rental agent went out, looked around it and vacumed it out. I did not notice any damage but was not really looking very closely because it was raining. I brought the car back at the end of my contract. A different rental agent recieved the car. She went out with me and REALLY gave the car a going over. She found a "star" in the passenger headlight. She did not make a big deal about it. When I rented the car I did not take the extra insurance because Geico was covering it and I have rented from Hertz on several occasions and have never had a problem. When me and the agent went back inside, she stated that "they expect little things like this, and for me not to worry". So I signed off on the paper and left. A few days ago I get a letter from the claims loss person, telling me that I owed almost 300.00 for a new headlight. The car is a 2004 Dodge Neon, I drive a new Jeep and I dont think my own head light cost that much! I called Geico and they made a report and told me that since my deductiable was 500.00 that I did not even need to file a claim...my point is I dont think I caused the damage. What should I do. Hiring an attorney would cost more than paying for the headlight. But why should I pay for something I did not do? Help.
I rented a car from Enterprize. I say I but, actually my insurance company rented it for me, in place of my own car that was in the body shop being repaired. I picked the car up on a rainy day, it was only returned to the store a few minutes before I took it. I was there when the car was brought in. The rental agent went out, looked around it and vacumed it out. I did not notice any damage but was not really looking very closely because it was raining. I brought the car back at the end of my contract. A different rental agent recieved the car. She went out with me and REALLY gave the car a going over. She found a "star" in the passenger headlight. She did not make a big deal about it. When I rented the car I did not take the extra insurance because Geico was covering it and I have rented from Hertz on several occasions and have never had a problem. When me and the agent went back inside, she stated that "they expect little things like this, and for me not to worry". So I signed off on the paper and left. A few days ago I get a letter from the claims loss person, telling me that I owed almost 300.00 for a new headlight. The car is a 2004 Dodge Neon, I drive a new Jeep and I dont think my own head light cost that much! I called Geico and they made a report and told me that since my deductiable was 500.00 that I did not even need to file a claim...my point is I dont think I caused the damage. What should I do. Hiring an attorney would cost more than paying for the headlight. But why should I pay for something I did not do? Help.