i went to close my safe deposit box and found out there was another box opened. i never signed or requested a second box and now they have to drill the box, though i won't be charged, they want me to be there to check to make sure nothing is in there and sign some forms. i'm the only one on the account. i'm iffy about signing anything since there are no papers of any kind stating i opened another box. help. do i have to be present? i'm in california.