Kottonmouth_420
Junior Member
What is the name of your state? Iowa/Florida
I was recently the victim of a scam from a company in Florida called Universal Promotions Florida. I got a call from a guy named Mike, operator number 0126. He told me I won a vacation. He told me about the contest I signed up for at the local mall and unfortunately I have signed up for some so I thought he was legit. He said that he needed to confirm my credit card number, he said that I had a card that started with a 2 that I needed to use and that they had it on file. So being naive I went ahead a read it all off. He told me that VISA would go ahead a clear me and that he had charged my account $490. I was shocked I told him I didn't want it then, if I had to pay now to use a package I didn't want it but it was too late. He ran the card and I lost all my money. Because this was a check card not a credit card. Then I was told that the next person in the confirmation department could help me. So I talked to her. I told her I couldn't afford it and that I didn't want it. So then she told me to call the customer service number. I called that and the girl told me that I was unable to get money back because the trip is non-refundable. But I told her that there must've been a lot of participants like me and to give it to them. I didn't want it. At which time she said that she could maybe drop the price to $125. I said do that until I can figure something else out. She called back about 5-10min. later and told me that they can only credit the money back to me if I had a death in the family or had a family member with a terminal illness. So I don't know what she did but she said I should only be charged a $20 cancellation fee. Well my stepfather and mother weren't happy about this and called the bank, they have a good relationship with our local bank. They put a stop payment on that charge and any other charge relating to Universal Promotions. So far I've heard nothing. I also called the bank myself and the national branch is going to be researching my claim for a fraudulent charge. Is there any legal action that I can take against this company for the scam, even though they are supposedly a legit business? They also charged me before I authorized it. Isn't that somehow wrong? I'm in Iowa and they're located in Tampa, FL. Any help is greatly appreciated.
I was recently the victim of a scam from a company in Florida called Universal Promotions Florida. I got a call from a guy named Mike, operator number 0126. He told me I won a vacation. He told me about the contest I signed up for at the local mall and unfortunately I have signed up for some so I thought he was legit. He said that he needed to confirm my credit card number, he said that I had a card that started with a 2 that I needed to use and that they had it on file. So being naive I went ahead a read it all off. He told me that VISA would go ahead a clear me and that he had charged my account $490. I was shocked I told him I didn't want it then, if I had to pay now to use a package I didn't want it but it was too late. He ran the card and I lost all my money. Because this was a check card not a credit card. Then I was told that the next person in the confirmation department could help me. So I talked to her. I told her I couldn't afford it and that I didn't want it. So then she told me to call the customer service number. I called that and the girl told me that I was unable to get money back because the trip is non-refundable. But I told her that there must've been a lot of participants like me and to give it to them. I didn't want it. At which time she said that she could maybe drop the price to $125. I said do that until I can figure something else out. She called back about 5-10min. later and told me that they can only credit the money back to me if I had a death in the family or had a family member with a terminal illness. So I don't know what she did but she said I should only be charged a $20 cancellation fee. Well my stepfather and mother weren't happy about this and called the bank, they have a good relationship with our local bank. They put a stop payment on that charge and any other charge relating to Universal Promotions. So far I've heard nothing. I also called the bank myself and the national branch is going to be researching my claim for a fraudulent charge. Is there any legal action that I can take against this company for the scam, even though they are supposedly a legit business? They also charged me before I authorized it. Isn't that somehow wrong? I'm in Iowa and they're located in Tampa, FL. Any help is greatly appreciated.
