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Should I file a complaint against the officer?

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tmgilbert

Junior Member
What is the name of your state (only U.S. law)? Texas

Yesterday I was involved in an accident on a five lane highway in Houston, Texas. I was in the second lane from the right, and a truck in the right lane quickly changed lanes without signaling, striking my front right tire area with his back left tire. I was pushed all the way in to the left lane, partly on the shoulder, in heavy traffic. I consider it a minor miracle, and feel extremely blessed this didn't end up much worse.

I regained control of my vehicle and noticed that the truck was not stopping. I got behind him, called 911, and told them his license plate number and explained what happened. I was flashing my lights trying to get him to pull over, and a vehicle behind us that witnessed the event was doing the same. The shoulder was more than wide enough for us to safely pull over. The truck passed an exit for a side street, excited to another highway, then passed another side street exit before getting off the highway and stopping in a parking lot. This was about 5 miles from the original incident.

The first thing the guy said when I got out of my car was I saw him trying to get over, and why didn't I make space? As far as I'm concerned that's admitting fault. The third vehicle that helped me get him to pull over said he had to get to work, good luck, and left. I wish I had gotten a statement from him, but I was still on the phone with 911 and he was gone before I could say anything else.

When the officer arrived and I started giving my statement the other driver then claimed that he didn't even know that he hit me until I was behind him flashing my lights. As far as I'm aware the officer never took a full statement from the other driver. He ran our information, and said he ran the wrong plate number for the truck while commenting that he hasn't had his coffee yet. He got in his cruiser and was on the phone for a few minutes before getting out with his decision.

He said he called the district attorney's office, told them what each of us said, and that they decided not to file charges at this time. I asked why it didn't matter that the other driver fled the scene for 5 miles, and how he could nearly cause a major accident and not receive a citation? The officer replied that since he was not a witness himself all he could do was write his opinion in the report, which is that the other driver came in to my lane and hit me. It is the stance of the HPD to let insurance companies decide who pays for what. I pointed out that without an official decision from him about who is at fault I have no leverage if the insurance company denies my claim. He repeated the DA and HPD lines, and that was that. He gave us each a slip of paper with the incident report number and started to walk away.

I said you're telling me to just call the insurance company, so I need all of his information. Is that in the incident report? He said yes, it's all in there, and he left. I assumed from this answer that I could easily access this information, but that is of course not the case. The fastest way to get a report is to go downtown and get it in person. I took the day off of work and did just that.

The officer I spoke with there said the report usually takes 10 days to be processed. I explained the situation and asked how I could get the information I needed now so I could file the insurance claim. He seemed shocked and said the original officer should have had both of us fill out an information exchange form so we could have all that on hand. He also said that a citation should be given any time there is an accident, regardless of how minor it is. He called the station that handled the report and told them to message the officer to call me with the information I needed. He did so about an hour later and I made the claim right away.

The insurance company seems like they are going to be cooperative, and I'm optimistic that I'll be able to get my car fixed without any further issues. I'm worried, though, that it will be too late to do anything if I'm denied down the line. My question, finally, is should I file a complaint against the officer and have this incident reviewed now just in case, or could I do that a few months from now in the event that the insurance company gives me trouble? I don't want to waste time and energy going that if it isn't necessary, but I also don't want to regret that decision later.

Sorry for the long post, I'm just very frustrated that the cop seemed more interested in going to get his breakfast than in doing his job. It's even more frustrating that something that should have been fairly simple could potentially cause more headaches for me in the future.

TLDR; Another vehicle hit me yesterday and the officer on scene seemed to just not want to do the paperwork, so he didn't decide who was at fault or issue a citation. Should I file a complaint now in case the insurance decides to deny my claim, or could I just as easily do it later?
 
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ecmst12

Senior Member
It's not the officer's job to determine fault. Report the accident to the insurance companies. If you have collision coverage, it may be easier to let your insurance company handle the claim and they will pursue the other driver for you.
 

justalayman

Senior Member
The cop couldn't make a determination of fault. He has your version and the other guys version. As he said, he did not see the accident so whose version does he believe?


So you let the insurance companies deal with it.

If your claim is denied by the other parties company and you don't have collision coverage you can sue the driver of the other vehicle and let the court decide.
 

tmgilbert

Junior Member
I guess my main complaint is that the other driver never actually denied that he hit me. The officer even said that his opinion is the other driver came in to my lane and hit me. I've had what seemed to be simple decisions with insurance get dragged out for months in the past, and it worries me that I don't have everything possible on my side to simplify the process. If I'm denied then it becomes a drawn out he said she said debate. I feel like the damage to each vehicle and the fact that the other driver never once actually denied that he hit me should have made it easy for the officer to determine fault. Plus the other officer I talked to specifically told me that a citation must be issued if an accident occurs.
 

Zigner

Senior Member, Non-Attorney
I guess my main complaint is that the other driver never actually denied that he hit me. The officer even said that his opinion is the other driver came in to my lane and hit me. I've had what seemed to be simple decisions with insurance get dragged out for months in the past, and it worries me that I don't have everything possible on my side to simplify the process. If I'm denied then it becomes a drawn out he said she said debate. I feel like the damage to each vehicle and the fact that the other driver never once actually denied that he hit me should have made it easy for the officer to determine fault. Plus the other officer I talked to specifically told me that a citation must be issued if an accident occurs.
Again, the officer was not a witness. Even if he marked the other driver at fault, the insurance company is under no obligation to agree with that determination. The officer didn't do anything to harm your position...why file a complaint against him?
 

CdwJava

Senior Member
The officer cannot issue a citation simply because a collision occurred. I suspect that the policy is to issue a cite IF a report is taken and a party is found to be at fault by the investigation. But, if the officer claims he could not identify a party at fault, or the nature of the report is such that it falls below the minimum reporting requirements, I doubt that he is required to make something up just to write a cite.

If you feel the officer did not do his job, complain to the agency. However, that complaint will do nothing to change the outcome of your civil matter against the other party nor will it readily change any insurance determination of fault.
 

tmgilbert

Junior Member
I know a citation doesn't obligate the insurance company one way or the other, but I was under the impression that it would strengthen one side over the other if there is a disagreement over what happened. And again, so far I haven't heard the other driver deny that he hit me. The only confusion seems to be when exactly he was aware of it. How an officer can honestly not be able to tell who is at fault in that situation is beyond me. I would lie if I said that I'm not annoyed that I specifically asked the officer for the information I needed to file the claim as he was leaving and he didn't give it to me. I took an unpaid day off work to go downtown and get the report, just to find out I couldn't and have him call me to give me the info I asked for in the first place. Or the fact that the other driver could have seriously injured multiple people two days before Christmas and there are no consequences for his actions. I don't have any intention of continuing to be upset about those things for very long, though, or waste time seeking retribution for them. My question was really about if there was anything else I could do now to make sure I don't incur any more financial consequences from some idiot deciding to run into me. That question is answered now. Thank you guys for taking the time to read through all this and reply.
 

latigo

Senior Member
You are correct. A traffic citation does not obligate the insurance company. In fact no "obligation" on its part arises before a judgment arising out of an occurrence covered by the liability policy is issued against their insured. Those policies are universally written as indemnity agreements.

I can appreciate your being disturbed by the seemingly capricious action of the investigating officer. Such has been a source of complaints around these parts for years because of a local PD and sheriff's belief that vehicle accidents never occur unless someone is at fault. To say that adjusters are not influenced by those reports and fault findings is to be unrealistic.

You consolation is in knowing that the police report is inadmissible hearsay and if litigation ensues the officer's testimony would be limited to his observations of the physical aftermath and any statements from the people involved against their interests.
 

CdwJava

Senior Member
Well, the officer's testimony as to conclusions reached during his investigation can also be introduced as evidence (expert testimony) ... provided he meets whatever requirements the state might have established for such testimony. So, the officer's acceptable testimony may exceed his simple observations and affirmation of statements.

Though, in this case, I suspect that the OP's only real route to pursue here is through his insurance company and/or small claims court. Yes, he can complain against the officer, but it won't change his situation.
 

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