Can we sue for liebel or defamation?
What is the name of your state? Pennsylvania
I entered into a contract for an addition to a home in December 2005.Through out the construction of the addition, the customer made changes and special ordered products that delayed the project for 7-8 weeks. I worked around the delays and even did additional work for free. He spoke highly about our work to myself, my wife and my employees. Near the end of the project when we were installing ceramic tile on the floor,( The customer had supplied the thin-set mortar for installing the tile. My contract was for labor only) the product that he had supplied did not bond properly. I purchased additional adhesive from another supplier and installed more tile with the different product which did bond. My contract stated that customer assumes all responsibility for all aspects of the materials.It also states that I will not reimburse customer for any material under any situation or circumstances.
I tried to come to terms with the customer and even offered to split the labor cost to remove and replace the tile that did not bond using the materials he had furnished.He originally agreed, then changed his mind. I even offered to deduct $500.00 from the end of the contract so he could have someone else finish it. He first agreed, then changed his mind again. I even sent a guy over to replace the tile that did not bond, but the customer wanted everything taken out and started over, which was not necessary. So the guy left.
The customer has since filed a complaint with the Office Of Attorney General's Bureau of Consumer Protection and the BBB against my wife's company(she has no contractual agreement with him and has had no business dealings with him) accusing repeatedly of deceitful practices. One of his response letters headings is "The Pattern Of Deceit Continues".
The contract was with me personally and not with her company. He has also lied on several instances in his letters for which I have witnesses to such.
Is this grounds for a law suit for Libel or defamation? Consumers call in to verify if any complaints have been registered against companies in the state.Neither myself nor my wife's business has ever had any complaints. Now when someone calls in to verify my wife's business, they will tell them that a complaint has been registered even though her company has had no dealings with him!
What is the name of your state? Pennsylvania
I entered into a contract for an addition to a home in December 2005.Through out the construction of the addition, the customer made changes and special ordered products that delayed the project for 7-8 weeks. I worked around the delays and even did additional work for free. He spoke highly about our work to myself, my wife and my employees. Near the end of the project when we were installing ceramic tile on the floor,( The customer had supplied the thin-set mortar for installing the tile. My contract was for labor only) the product that he had supplied did not bond properly. I purchased additional adhesive from another supplier and installed more tile with the different product which did bond. My contract stated that customer assumes all responsibility for all aspects of the materials.It also states that I will not reimburse customer for any material under any situation or circumstances.
I tried to come to terms with the customer and even offered to split the labor cost to remove and replace the tile that did not bond using the materials he had furnished.He originally agreed, then changed his mind. I even offered to deduct $500.00 from the end of the contract so he could have someone else finish it. He first agreed, then changed his mind again. I even sent a guy over to replace the tile that did not bond, but the customer wanted everything taken out and started over, which was not necessary. So the guy left.
The customer has since filed a complaint with the Office Of Attorney General's Bureau of Consumer Protection and the BBB against my wife's company(she has no contractual agreement with him and has had no business dealings with him) accusing repeatedly of deceitful practices. One of his response letters headings is "The Pattern Of Deceit Continues".
The contract was with me personally and not with her company. He has also lied on several instances in his letters for which I have witnesses to such.
Is this grounds for a law suit for Libel or defamation? Consumers call in to verify if any complaints have been registered against companies in the state.Neither myself nor my wife's business has ever had any complaints. Now when someone calls in to verify my wife's business, they will tell them that a complaint has been registered even though her company has had no dealings with him!
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