What is the name of your state? Alabama
My husband and I applied for and received a dept store credit card. The card was sent to the wrong address and an old neighbor recieved and used the card. We were notified and cancelled that account. The dept store sent us a different card with a different account number to use. We signed all of the papers that they sent saying that we were not liable for the stolen card's charges. In June 2006 on our statement appeared 2 of the charges originally on the stolen card totalling $700.00. This error put our account over the limit. We called and the company said that they would look into it. The charges that appeared had the name of the woman who stole the card and both were for $350.00. They also had a transaction date of March 2006 we did not receive our new card until April of 2006. The charges were not posted until June of 2006. I sent in a small payment thinking the error would be fixed by July. In the July statement the charges were still present and the minimum payment had grown to $900.00 that they wanted immediatly. When my husband called the investigator said the charges were valid and that we were accountable for them. He has a short temper and shortly after argueing with this woman he hung up. I sent an email to the company and they never responded so then I wrote a letter in July 2006 to the billing dispute office and include all our phone numbers, email addresses and street address to contact us. They have not responded. We did receive a call saying that the account has been turned over to collections but no reasons why. Is there anything that we can do? Do we have a case? Do I need a lawyer?What is the name of your state?
My husband and I applied for and received a dept store credit card. The card was sent to the wrong address and an old neighbor recieved and used the card. We were notified and cancelled that account. The dept store sent us a different card with a different account number to use. We signed all of the papers that they sent saying that we were not liable for the stolen card's charges. In June 2006 on our statement appeared 2 of the charges originally on the stolen card totalling $700.00. This error put our account over the limit. We called and the company said that they would look into it. The charges that appeared had the name of the woman who stole the card and both were for $350.00. They also had a transaction date of March 2006 we did not receive our new card until April of 2006. The charges were not posted until June of 2006. I sent in a small payment thinking the error would be fixed by July. In the July statement the charges were still present and the minimum payment had grown to $900.00 that they wanted immediatly. When my husband called the investigator said the charges were valid and that we were accountable for them. He has a short temper and shortly after argueing with this woman he hung up. I sent an email to the company and they never responded so then I wrote a letter in July 2006 to the billing dispute office and include all our phone numbers, email addresses and street address to contact us. They have not responded. We did receive a call saying that the account has been turned over to collections but no reasons why. Is there anything that we can do? Do we have a case? Do I need a lawyer?What is the name of your state?
