Krystalbubbles
Member
What is the name of your state? Oklahoma
Two years ago my husband and I bought a lemon truck and when it was bought back from the manufacturer we cancelled the extended warranty and the disability/life insurance policy we bought when we bought the truck.
Well, when we first signed the papers on all of this we were told repeatedly that if we cancelled those policies before the term of the loan, we would be reimbursed for remaining years we had already paid for.
Well, we followed every single thing they told us to do and we were reimbursed for the remainder of the extended warranty. Then, after waiting two months for the life/disability insurance refund, and being told during this time that it was ours, we did pay for it and all that, we finally get reimbursed. My husband we by, got the check, written out to him (from the dealership?) and a stup stating what it was for etc, and deposited.
The next day the dealership calls my husband and tells him that we have to return the money and that it belongs to them. They couldn't give him an explanation, but stated that we didn't pay for the life/disability that they did (but every single paper we have with that info on it from two years ago states where we paid for it) and that the money belongs to them. My husband asks the guy to clarify how they are to recieve the refund for something we paid for? He couldn't and has refused to return our calls since that day.
Today I checked my bank account and evidentally they have stopped payment on the check. I called the bank and they can't seem to give me any information about it at all and the dealership refuses to speak with me about it.
What are my options here? Is there any recourse on this? Most of all, is this legal for them to do after saying that the money does belong to us and even issued a stub stating what it was for etc?
Thanks for all the replies,
Stephanie
PS
I did read through the posts on this issue and haven't found any that deal with this issue, if there is a previous post on this, please direct me to it. Thanks again!
Two years ago my husband and I bought a lemon truck and when it was bought back from the manufacturer we cancelled the extended warranty and the disability/life insurance policy we bought when we bought the truck.
Well, when we first signed the papers on all of this we were told repeatedly that if we cancelled those policies before the term of the loan, we would be reimbursed for remaining years we had already paid for.
Well, we followed every single thing they told us to do and we were reimbursed for the remainder of the extended warranty. Then, after waiting two months for the life/disability insurance refund, and being told during this time that it was ours, we did pay for it and all that, we finally get reimbursed. My husband we by, got the check, written out to him (from the dealership?) and a stup stating what it was for etc, and deposited.
The next day the dealership calls my husband and tells him that we have to return the money and that it belongs to them. They couldn't give him an explanation, but stated that we didn't pay for the life/disability that they did (but every single paper we have with that info on it from two years ago states where we paid for it) and that the money belongs to them. My husband asks the guy to clarify how they are to recieve the refund for something we paid for? He couldn't and has refused to return our calls since that day.
Today I checked my bank account and evidentally they have stopped payment on the check. I called the bank and they can't seem to give me any information about it at all and the dealership refuses to speak with me about it.
What are my options here? Is there any recourse on this? Most of all, is this legal for them to do after saying that the money does belong to us and even issued a stub stating what it was for etc?
Thanks for all the replies,
Stephanie
PS
I did read through the posts on this issue and haven't found any that deal with this issue, if there is a previous post on this, please direct me to it. Thanks again!