student visa info needed

[janineds]

This concerns Florida: my brother came here from Europe on a student visa (community college) then transferred to a private vocational school. He received his visa for that school, but it expired in his last term, so he requested an extension. INS never responded. He then graduated and enrolled in a private University. (not vocational) and they said he could attend their school and when he would receive his passport from INS they would request his visa. A year or so later he received only his passport in the mail, no explanations, and after some digging we found that his file is inaccesible in the "warehouse" He cannot get a new passport or a new drivers license due to this. What can he do about his status and how can he at the very least finish his education? Both his sister and parents are in the US on greencards. Please help! email [email protected] or click post reply. Thanks!)