tenant's responsibility for phone cables

[ciwsgirl]

I signed the lease for an old house in Pensacola, Fl. on 1 Apr 01. Before moving my things in two weeks later, I discovered the water company would not turn the water on until a pipe in the front yard was replaced. The realty company replaced it. Now I'm having the phone turned on. The phone company said there was a problem with the line and sent a technician out to fix it. They told me on the phone there would be no charge to fix it. They discovered it was a problem with a cable inside the jack box of the house. They charged me a $45 trouble location charge, since the phone company is not responsible for anything inside the house. I called the realty company while the technician was still there and informed them of the charge and told them it would be an additional charge of $30 to fix it. They told me they would pay the $30, but not the $45, because their maintenance guys could have come out and determined what the problem was. The telephone company tells me they own everything on the outside and no one is suppossed to work on it but them. Do I have to pay the $45? Is there any law that backs this up?

 

[crusheroz]

The phone company should have told you that if the problem is in the house that you would have to pay for it. I know the phone company here does. So yes you will have to pay it or they will disconnect your phone for nonpayment.

 

[dj1]

Did you sign up for a wire maintence plan with the phone company when you ordered the service? If you did then it would cover the cost.