What is the name of your state?What is the name of your state? VA
The seller tricked me into making a purchase I didn't agree to. She led me to believe that she has to see my order so I went ahead and submitted my order with an understanding that we would negotiate shipping cost to my approval. While we were in the process of negotiating the shipping cost she went ahead a sent me the package and withdrew full shipping cost. when I was notified via email that she had sent the merchandise without my approval I immediately called and emailed her a response telling her I would refuse the package and I did by writing "RETURN TO SENDER". I have her email stating she would give me full credit if I send her back the merchandise She later recanted and cited the return policy on her website which I felt didn't apply to me since I didn't make or agree to the purchase. She charged me 20% restocking fee and shipping charge. I would like some guidance as to how to get my refund of $83.28.
I went to BBB but they couldn't help me. The seller is located in IL. can I sue her in VA? If so how can I collect if I win?
The seller tricked me into making a purchase I didn't agree to. She led me to believe that she has to see my order so I went ahead and submitted my order with an understanding that we would negotiate shipping cost to my approval. While we were in the process of negotiating the shipping cost she went ahead a sent me the package and withdrew full shipping cost. when I was notified via email that she had sent the merchandise without my approval I immediately called and emailed her a response telling her I would refuse the package and I did by writing "RETURN TO SENDER". I have her email stating she would give me full credit if I send her back the merchandise She later recanted and cited the return policy on her website which I felt didn't apply to me since I didn't make or agree to the purchase. She charged me 20% restocking fee and shipping charge. I would like some guidance as to how to get my refund of $83.28.
I went to BBB but they couldn't help me. The seller is located in IL. can I sue her in VA? If so how can I collect if I win?