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infaithbelievin
Guest
I took my husband to the ER with chest pains in April. While he was being admitted to the hospital, I signed his admittance papers and accepted responsibility for the portion of the bill not covered by insurance. After our insurance paid, we were notified of the balance due and immediately began making payments. We have been making payments for four months, and now we get a letter from the hospital threatening collection if we don't pay the remaining balance within 30 days. A rep in their billing office says it is their policy that the patient's portion is to be paid within 30 days of notification of the amount due. However, this was not mentioned in the paperwork that I signed accepting responsibility for paying the bill, nor was it mentioned in the letter they sent me regarding the balance due. They have accepted all of the payments I have sent so far. Can they send me to collection? We are in North Carolina. Thank you.