Charter Communications
In answer to the first response of utility easement**************no there is not one. The utility easement is located on the right side of the street extension. My property is below the street extension and turns into private paved drive and private property only me and two miles of woods til you get to the Catawba River ...No other road or drive....
Please excuse the time line.....my husband and I are keeping excellent records on this matter from day 1.
June 8, 2005 Date of intrustion, Trespassing and Property Damage
June 8, 2005 Calls made to Charter from 12:30pm til 4:06pm...project mgr(Prince
Telecom-subcontractor on his way...took pics and notes
June8, 2005 Project Mgr.with Prince Telecom sent letter and digital pics very detailed
photos and explanation of event. This was cc to Mike Kent(Charter Com)
and to Eric Newton (the subcontractor( who did the damage)
To quote the project manager, Charter is very rigid in their policies involving easement issues and are not flexible when it comes to getting proper authorization from all parties.
I thoroughtly explained the legal and financial ramifications of not getting signatures by relying on single party information. He assured us that if this happened again with this crew they would be terminated.
Meanwhile, the project manager Prince Telecom was fired shortly after this. A certified letter was sent to Charter Communications,August 25,2005 no response. Wrote the Attorney General of NC with all info....sent it back... this is not their jurisdiction. Contacted a State Rep and State Senator from this area......no response. I wrote to the FCC and their suggestion was to SUE....
I forwarded this FCC email(Calvin Howell) to Mike Kent with Charter, 2 minutes after it was sent, he emailed me back and wanted to know when we could meet. We are now in Dec 2005.
March 27,2006 Mike Kent with Charter came to view area and he just shook his head along with his superior (STeve). What do you want us to do? I want this wrong corrected.
We then sent the certified letter again to Mike Kent, with our thoughts on the matter and damage compensation.
April 12, 2006 Received a letter from Erie Insurance. The sub contractor Eric Newton has a policy with this company. O.K., today is June 18,2006 and they are still investigating? It is black and white**************Last Week I emailed Mike Kent and asked for the progress, he told me to call Erie Insurance**************....run around **************..run around......I get upset everyday ......I want to prove to Charter, that they can not just trench and lay cable ......without researching...and asking permission......