Hi,
I am writing in this forum as I believe it is closest to my case category.
I created Uber account in 2014 and used it once or twice. I live in USA but since yesterday, someone is using my account in UK and my credit card is being charged. I wrote to Uber support and they reversed the approximately £40 wrongful charges. The support said their accounts were compromised and changed the password at their end to stop unauthorized access. Within a few hours of password change, someone used my Uber account and I got £339 charge on my credit card! I wrote to them to cancel account but they are not responding anymore.
I heard FBI is investigating, so I called FBI and have submitted online complaint. I even visited my local police department. My information has been compromised and I even received few phone calls from UK. When I answered, I heard someone breathing but they never spoke.
Please advise what I can do in this case. The support team's measures are not having any beneficial effect. Thank you!
What is the name of your state (only U.S. law)? CA state
I am writing in this forum as I believe it is closest to my case category.
I created Uber account in 2014 and used it once or twice. I live in USA but since yesterday, someone is using my account in UK and my credit card is being charged. I wrote to Uber support and they reversed the approximately £40 wrongful charges. The support said their accounts were compromised and changed the password at their end to stop unauthorized access. Within a few hours of password change, someone used my Uber account and I got £339 charge on my credit card! I wrote to them to cancel account but they are not responding anymore.
I heard FBI is investigating, so I called FBI and have submitted online complaint. I even visited my local police department. My information has been compromised and I even received few phone calls from UK. When I answered, I heard someone breathing but they never spoke.
Please advise what I can do in this case. The support team's measures are not having any beneficial effect. Thank you!
What is the name of your state (only U.S. law)? CA state