unable to retract bid on ebay

[bjb101]

What is the name of your state?What is the name of your state? Pennsylvania
While bidding ion an item in the last 20 seconds on ebay, I evidentally made a typo error. When I clicked on "confirm bid" I was horrified to see the amount of my maximum bid come up as $1899.00 instead of the $18.99 bid I intended to place. I immediately tried to find a way to cancel this, but could not. I watched in disbelief as a new bidder started bidding nonstop in the last 20 seconds until he bid the item I was bidding on up to almost $80 until the time ran out. If there had been a couple minutes more, I am sure he would have bid it up to the maximum of $1899. This was for an item that sells in the same store on ebay for $29. I tried frantically to retract my bid but the procedure was complicated and it took me 2 hours to find a way to contact ebay through email. They responded that I won the bid and it could not be canceled. Something seems dishonest here with the bidding, since the only bids after my mistake were from this new bidder and less than 6 seconds apart until the time ran out. When I finally found the page to retract a bid, it said it was seldom accepted unless it was clearly a typo error, which this clearly was-but since it happened so close to the end (within seconds), they refused to do anything about it and indicated I must pay this. Is there any way to get out of this honest mistake? I am scared to death to ever bid on anything again.

 

[teflon_jones]

You can do nothing and accept negative feedback for this transaction, or you could contact the seller, apologize, tell them your mistake, and offer to pay their selling fees in return for them not leaving you negative feedback. They're not going to take you to court over an $80 auction.

 

[racer72]

Very easy to fix, grasshopper. You state you watch muliple bids just prior to the end of the auction in what appears to jack up the price. If the bids came from the same person, you may be a victim of shill bidding. If the bidding history is still available, contact Safeharbor at Ebay and report the bidder as accepting shill bids. I can almost guarantee the seller will retract all negative feedback and cancel your bid to avoid possibly having their Ebay account shut down.

 

[dallas702]

I don't know if you have already straightened this out, but Ebay has a specific bid retraction category for bids that were obviously wrong (typos) for a reason. If your version of the story is true they have to honor their own rules. Just tell 'em what you meant to bid. The other buyer should get the item at the proper amount if he met reserve. If you haven't resolved this by now I don't know what the time limits are.

 

[luvbskts]

You can do nothing and accept negative feedback for this transaction, or you could contact the seller, apologize, tell them your mistake, and offer to pay their selling fees in return for them not leaving you negative feedback. They're not going to take you to court over an $80 auction.

I would also offer them the $29.00 for the item.

ps...it's not unusual for a new bidder to pop in at the last minute.

 

[luvbskts]

Very easy to fix, grasshopper. You state you watch muliple bids just prior to the end of the auction in what appears to jack up the price. If the bids came from the same person, you may be a victim of shill bidding. If the bidding history is still available, contact Safeharbor at Ebay and report the bidder as accepting shill bids. I can almost guarantee the seller will retract all negative feedback and cancel your bid to avoid possibly having their Ebay account shut down.

you can't prove the shill bidding. it could've been someone that was trying to win the bid as cheaply as possible-I've done that before. seller could be innocent.