Unbelievable! Won't accept rent payment...

[eponine365]

What is the name of your state? NC

Ok, we have been with this property management company for almost 5 years, and very happy. However, we had to relocate and we moved into another one of their properties in another city that is HORRIBLE.

So... we've been sick as dogs all last week, and Sunday (the sixth) we put the rent check with the late fee included in the mail slot to the office. Later tonight we had an envelope on our door. Inside the envelope was our check, with a received 2/7 stamp on it, and a hand written note on the back on the envelope that they will not accept our check. They said that it MUST be a money order or certified check. Now, I got a little pissy because of how unprofessional and rude the note was. So, I called the office (unfortunately they were closed) and left a message I was very upset, this is a joke after being with this company for so long, and I will be calling the Property Management Company in the morning. I also said that I would be back there in the morning to hand them my original check.

So... just now, at 10PM I go outside and there is a notice to vacate on my doorstep. I have three days to leave. WTF?!?!?! I'm fuming here! We have been through so much just sitting here just trying to make it through this six month lease! My husband has been shot at, we're afraid to go out after dark, we have to park so far away because the children run wild and sit on the cars, our apartment was so nasty when we moved in, there is smeared paint all over the floors that i've been little by little cleaning up because it takes forever, the place wasn't painted, I have maintenance issues that have not been taken care of since November because their entire crew has quit, and to top it all off the other day I went out to my car, came back... and my door knob broke. My 3 and 4 year old were locked in the house alone for 20 mins! GRRR!

Now, my husband and I are going up there in the morning to try to be calm, and get them to just take our money. Is it just me? Or is the way they're going about this just ALL WRONG?!?!

Thanks,
Michelle

 

[JETX]

Is it just me? Or is the way they're going about this just ALL WRONG?!?!

You're not going to like this... but in my opinion, it is you.
Simply, you did NOT pay your rent on time. In fact, you paid it SIX DAYS LATE (Rent is due on or before the FIRST!!). The management appears to have a 'zero-tolerance' for late payments and now requires you to pay with money order or cashiers check.
You apparently got 'pissy' and decided that rather than follow their requirements (even as unreasonable as it may be), you decided to not pay at all!!
So, go down and get a money order for the rent and pay it.

Then, AFTER you have taken care of this, try to have a REASONABLE talk with someone and try to resolve this for next month. Oh, and pay your rent ON TIME!!

 

[eponine365]

Yep, you're right... I didn't like that answer LOL. I know I know, I got pissy. I'm very customer service oriented in what I do, and I expect the same in other aspects of my life. I just thought it was insane that I called and left that message at 5:45, and this notice to vacate has a time of 6:03 on it. So it was like "Oh, I'll show you".

I think also my frustration is high because I lived in one of their properties before and they were awesome. We're so ready to just pay the 2k (the cost of breaking the lease) and tell these people to go fly a kite.

However, we will attempt to grit our teeth and walk in tomorrow morning with a $%@#$%^@# money order <-- Big fake smile LOL

-Michelle

 

[HomeGuru]

Now you getting the picture.