Hi,
We had wood floor damage from an accidental separation of the dryer drain hose, from the washer/dryer box in wall. Our claim was intitially denied, due to possibly bad installation. Our policy reads that covered peril is 'accidental discharge or overflow' of water. The drain hose may have been within the box area, but not fully down the drain - and i believe the box overflowed, leaking water outside of drain, and to floor area.
Any tips on how best to at least approach an appeal in NY state on this?
thanks!
d.
We had wood floor damage from an accidental separation of the dryer drain hose, from the washer/dryer box in wall. Our claim was intitially denied, due to possibly bad installation. Our policy reads that covered peril is 'accidental discharge or overflow' of water. The drain hose may have been within the box area, but not fully down the drain - and i believe the box overflowed, leaking water outside of drain, and to floor area.
Any tips on how best to at least approach an appeal in NY state on this?
thanks!
d.