What is the name of your state (only U.S. law)? North Carolina.
We've recently moved to a small town in N.C. Our first water/sewer bill claimed we used 17, 000 gallons of water in the month of December. Since then it's been normal, at an average of 6100 gallons. We disputed the bill and were told there was nothing they can do. I cannot afford to pay the $300 they are asking for. We are current on the bill aside from that. Our water has been now shut off 4 times in 2 weeks due to this bill and we must pay him in full to turn it back on. The manager of the water is also the mayor. There is no governing body to hear our complaint (not that we can find) What do I do? Also the water has been cut off each time with no notice or warning. He waits for us to leave to cut it off. We have 5 children & a newborn. PLEASE HELP.!!!
We've recently moved to a small town in N.C. Our first water/sewer bill claimed we used 17, 000 gallons of water in the month of December. Since then it's been normal, at an average of 6100 gallons. We disputed the bill and were told there was nothing they can do. I cannot afford to pay the $300 they are asking for. We are current on the bill aside from that. Our water has been now shut off 4 times in 2 weeks due to this bill and we must pay him in full to turn it back on. The manager of the water is also the mayor. There is no governing body to hear our complaint (not that we can find) What do I do? Also the water has been cut off each time with no notice or warning. He waits for us to leave to cut it off. We have 5 children & a newborn. PLEASE HELP.!!!