What is the name of your state? OK
I recently moved out of an apt for only 6 weeks. After the 6 weeks I moved back to the same apt. For the last month I have had lots of trouble getting phone service. The phone company I chose told me it would be a week at most before I got a dial-tone. I waited the week and I still had no dial tone. I called the phone company and they told me that there was some problem with my phone lines, i.e, my serice was active with no dial-tone. So I got maintence to look at my jacks because I thought that in the process of repainting they may have been damaged. The maintence guys said everything checked out. I called the phone company back 2 more times and they told me the same thing, and 2 more times maintence came out and said that there was no problem. I then talked to the apt manager and asked if they could check for a dial tone at the outside box. They said they didn't own this and that they didn't have anybody with proper training to fix it anyways. I disputed the fact that they didn't own the phone lines inside my apt because the phone company said that my apt does own all the phone lines.
So.... Somebody has to own these phone lines. Who is responsible for the upkeep and repair of the phone lines between the phone jack and outside?
I recently moved out of an apt for only 6 weeks. After the 6 weeks I moved back to the same apt. For the last month I have had lots of trouble getting phone service. The phone company I chose told me it would be a week at most before I got a dial-tone. I waited the week and I still had no dial tone. I called the phone company and they told me that there was some problem with my phone lines, i.e, my serice was active with no dial-tone. So I got maintence to look at my jacks because I thought that in the process of repainting they may have been damaged. The maintence guys said everything checked out. I called the phone company back 2 more times and they told me the same thing, and 2 more times maintence came out and said that there was no problem. I then talked to the apt manager and asked if they could check for a dial tone at the outside box. They said they didn't own this and that they didn't have anybody with proper training to fix it anyways. I disputed the fact that they didn't own the phone lines inside my apt because the phone company said that my apt does own all the phone lines.
So.... Somebody has to own these phone lines. Who is responsible for the upkeep and repair of the phone lines between the phone jack and outside?