What is the name of your state (only U.S. law)? NEW YORK
I have had an account at YYY with domain name XXXX dotcom and my debit card for a few years and this is the first time I received such a threatening message. So Between April-June 2018, I had received refunds for webcam sessions that were not satisfactory and had issues from the customer support. I also made another streamate account with domain name XXXX2 dotcom using a different credit card in April for convenience. Sometime in June, my second account was charged for some EM subscription which was also refunded once I confronted the customer support. So. I calculated all the refund amounts based on the receipts they sent me over which total to less than $300. Towards the end of June when I had asked for a refund after experiencing an unsatisfactory session, they issued me a refund and deleted my account stating that it is a fraud account(not sure how) because they have issued me too many refunds and also deleted my second account stating that the ip address of both accounts match.
The following is the email I received from the support staff recently:
Outstanding Balance
We have been notified by our billing company that they have processed a dispute from your card for $424.05.
We have logged your IP address, the chat logs, and all other information in regards to your use of YYY. This information will be submitted to the local law enforcement officials at the location of the IP address that we have verified with the Computer Crimes Department and if this proves to be you, you will be charged for felony credit card fraud and identity theft.
As a result of this fraud claim, this card has been blocked from being accepted at YYY and all other websites our billing provider handles. Your YYY account has also been closed and cannot be accessed.
We hope this was only a misunderstanding of the YYY terms of use, and we would prefer to avoid formalizing this process with your local law enforcement agency.
Again, your credit card is charged only when you access the pay areas of our site. The charges are a per minute charge and are clearly stated before you enter any pay areas.
On your YYY Account #XXXXXXXX, you currently have $424.05 in outstanding charges.
Make cashier's check or money order for $424.05 in US funds payable to:
ICF Technology, Inc Ref#XXXXXXXX
PERSONAL CHECKS OR CASH WILL NOT BE ACCEPTED.
Please mail your cashier's check or money order in US funds to settle your account and avoid a police investigation:
SM Payment Processing Center
Ref# ########
P.O. Box 2468
Seattle, WA 98111-2468
Now, I am not sure whether this would affect my credit rating since I contacted my banks and they didn't see any refunds or charges of those supposed refunds on my statement but only saw charges for other purchases. Their charges usually come under the name ECHST.net. Also, after I emailed the streamate support, asking them to send me an itinerary of only all the refunds they issued me, they refused, and instead sent me an itinerary of all the charges, including the non disputed ones, they even told me that all the refunds given is not legitimate because I had broken site rules in only two out of the several other sessions, that I was issued excessive refunds for reasons that were inconsistent and inaccurate even though they issued refunds regardless, by rules broken I mean that things like, "attempting to contact model offsite" and "incest roleplays". Both happened during the sessions and had nothing to do with the disputes or the refunds. I was also given a warning to not try to contact models about their social media or phone number and was let go. The fact is that all the refunds aren't even more than $300 and they are demanding for $424.05 or else they would press criminal charges against me. I also didn't see any due date for the payment. Please, I need some advice about how to deal with this problem.
I have had an account at YYY with domain name XXXX dotcom and my debit card for a few years and this is the first time I received such a threatening message. So Between April-June 2018, I had received refunds for webcam sessions that were not satisfactory and had issues from the customer support. I also made another streamate account with domain name XXXX2 dotcom using a different credit card in April for convenience. Sometime in June, my second account was charged for some EM subscription which was also refunded once I confronted the customer support. So. I calculated all the refund amounts based on the receipts they sent me over which total to less than $300. Towards the end of June when I had asked for a refund after experiencing an unsatisfactory session, they issued me a refund and deleted my account stating that it is a fraud account(not sure how) because they have issued me too many refunds and also deleted my second account stating that the ip address of both accounts match.
The following is the email I received from the support staff recently:
Outstanding Balance
We have been notified by our billing company that they have processed a dispute from your card for $424.05.
We have logged your IP address, the chat logs, and all other information in regards to your use of YYY. This information will be submitted to the local law enforcement officials at the location of the IP address that we have verified with the Computer Crimes Department and if this proves to be you, you will be charged for felony credit card fraud and identity theft.
As a result of this fraud claim, this card has been blocked from being accepted at YYY and all other websites our billing provider handles. Your YYY account has also been closed and cannot be accessed.
We hope this was only a misunderstanding of the YYY terms of use, and we would prefer to avoid formalizing this process with your local law enforcement agency.
Again, your credit card is charged only when you access the pay areas of our site. The charges are a per minute charge and are clearly stated before you enter any pay areas.
On your YYY Account #XXXXXXXX, you currently have $424.05 in outstanding charges.
Make cashier's check or money order for $424.05 in US funds payable to:
ICF Technology, Inc Ref#XXXXXXXX
PERSONAL CHECKS OR CASH WILL NOT BE ACCEPTED.
Please mail your cashier's check or money order in US funds to settle your account and avoid a police investigation:
SM Payment Processing Center
Ref# ########
P.O. Box 2468
Seattle, WA 98111-2468
Now, I am not sure whether this would affect my credit rating since I contacted my banks and they didn't see any refunds or charges of those supposed refunds on my statement but only saw charges for other purchases. Their charges usually come under the name ECHST.net. Also, after I emailed the streamate support, asking them to send me an itinerary of only all the refunds they issued me, they refused, and instead sent me an itinerary of all the charges, including the non disputed ones, they even told me that all the refunds given is not legitimate because I had broken site rules in only two out of the several other sessions, that I was issued excessive refunds for reasons that were inconsistent and inaccurate even though they issued refunds regardless, by rules broken I mean that things like, "attempting to contact model offsite" and "incest roleplays". Both happened during the sessions and had nothing to do with the disputes or the refunds. I was also given a warning to not try to contact models about their social media or phone number and was let go. The fact is that all the refunds aren't even more than $300 and they are demanding for $424.05 or else they would press criminal charges against me. I also didn't see any due date for the payment. Please, I need some advice about how to deal with this problem.
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