K
katandrontucker
Guest
I live in Virginia Beach,Virginia.I have never been late on my rent.My rent was due on the 5th of March.I tried to pay my rent on time but there was no one in the rental office.I tried to call them but no one would answer the phone or return my messages.When I finally got in touch with them on the 6th they said they were short handed is why we had trouble reaching them.They said we had to pay an additional 10 percent plus ten dollars for the late notice mailing.We tried to give them the $615.00 that was our normal rent and told them that even though it was wrong we would pay the late fees as soon as we could,but they wouldnt take our money unless we had it all.They said if we didnt have it all by March 11th they would take possesion of the apartment and charge legal fees and we would be responsible for the remainder of the lease term.We had the money on time but they were not there to take it.I have a little girl in school and we dont have anywhere else to go .What can we do ?We have never been late before and this time is not our fault.Can somebody please help us to know what to do.Thank you,Ronald Tucker