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09Punkie30
Guest
When purchasing a new automobile part we took the old part (alternator) into the store and requested a replacement. Automotive store sold us replacement alternator. Alternator installed into motorhome by owner/relative. Motorhome blew motor. While having serviced and motor replaced mechanic informed owner that the alternator was the wrong one. (Required a six prong vs the five prong that was sold to them as a replacement). Thus caused the belt to come off; causing a multitude of other problems with immediate end result being the need for motor replacement. Total cost of motor replacement $6500.00 not including the towing (approx. $450.00). Took new installed alternator back to automotive store; discussed problem with manager indicating that this happened in the past (consumers given wrong number of prong alternators). Automotive store provided us with the appropriate alternator which was in stock. Retained the alternator which was originally sold as a replacement part.
Question is: Would the automotive replacement store have some/none/any liability?
Would the outcome be any different if a sales receipt is unable to be located for the original purchased alternator?
Question is: Would the automotive replacement store have some/none/any liability?
Would the outcome be any different if a sales receipt is unable to be located for the original purchased alternator?