What is the name of your state? Missouri
On 1/2/07 I purchased a new car, trading in my older one. The purchase was made at the same dealership that the trade-in was purchased at. All the paperwork was signed, I was told I would get everything in the mail within 7 to 10 days, and I drove away in my new car. Four days ago, I go a phone call from the "new" finance manager at the dealership. He said he was clearing the desk after "my" finance manager had abruptly left, and found my paperwork. He then said there was a problem, that the quoted pay off of my trade in was less than the actual pay off and I needed to pay an additional 163 dollars to cover the cost of the pay off. At the time of the call, I was at work, and verbally agreed to pay the amount within 2 days. After discussing the call with co-workers, I am wondering if the dealership is not obligated to absorb the 163.00 loss, since it was not my error. Furthermore, when I spoke with him that day, he said this needed to be completed immediately, so that they could send out my paperwork to have my new car legally registered. My question is, do I simply pay the amount? Or do I refuse to? Diane
On 1/2/07 I purchased a new car, trading in my older one. The purchase was made at the same dealership that the trade-in was purchased at. All the paperwork was signed, I was told I would get everything in the mail within 7 to 10 days, and I drove away in my new car. Four days ago, I go a phone call from the "new" finance manager at the dealership. He said he was clearing the desk after "my" finance manager had abruptly left, and found my paperwork. He then said there was a problem, that the quoted pay off of my trade in was less than the actual pay off and I needed to pay an additional 163 dollars to cover the cost of the pay off. At the time of the call, I was at work, and verbally agreed to pay the amount within 2 days. After discussing the call with co-workers, I am wondering if the dealership is not obligated to absorb the 163.00 loss, since it was not my error. Furthermore, when I spoke with him that day, he said this needed to be completed immediately, so that they could send out my paperwork to have my new car legally registered. My question is, do I simply pay the amount? Or do I refuse to? Diane