What is the name of your state (only U.S. law)? TX
I had a toilet leak that damaged my ceiling. I called a plumber to come and fix the issue. The total bill was about $4500 including $1400 to replace 12' of drain pipe. The ceiling was wet 2 weeks later, just as I was getting estimates to repair the holes in the ceiling. I called the plumbing company and they sent a second plumber out who had to replace a coupling that the first plumber didn't glue (that was what caused the second leak). While he was looking at my invoice, he noticed the charge to replace the drain pipe had not been replaced...further he told me there was absolutely no way the drain pipe could've been replaced without cutting further holes in the ceiling.
He asked me not to tell the company that he said that but to have a supervisor come and look at the work and invoice. If the supervisor comes out and says that the work WAS done (which I know it wasn't), what is my recourse? Is this a case that's suitable for small claims court or would it be my word against theirs?
Thanks,
Amber
I had a toilet leak that damaged my ceiling. I called a plumber to come and fix the issue. The total bill was about $4500 including $1400 to replace 12' of drain pipe. The ceiling was wet 2 weeks later, just as I was getting estimates to repair the holes in the ceiling. I called the plumbing company and they sent a second plumber out who had to replace a coupling that the first plumber didn't glue (that was what caused the second leak). While he was looking at my invoice, he noticed the charge to replace the drain pipe had not been replaced...further he told me there was absolutely no way the drain pipe could've been replaced without cutting further holes in the ceiling.
He asked me not to tell the company that he said that but to have a supervisor come and look at the work and invoice. If the supervisor comes out and says that the work WAS done (which I know it wasn't), what is my recourse? Is this a case that's suitable for small claims court or would it be my word against theirs?
Thanks,
Amber