What is the name of your state (only U.S. law)? Missouri
I paid a $550 deposit at my last apartment, plus a $250 non-refundable pet deposit. I was told that the pet deposit would be used towards any additional damage done not covered by the deposit.
I rented the apartment for two years, during which my dog had exactly one accident - on a tiled bathroom floor. Before moving out, I had the carpets professionally cleaned, as per the rental agreement, and included my cleaning receipt when I handed my keys back in. At the time, the company that cleaned the apartment remarked that they couldn't tell a pet had ever lived there. The service was $80. The only stain was about 5x5" in diameter, faint orange in color, from a previous tenant. I had noted it when I checked in.
I expected to get some if not all of my deposit back, but instead today I got a bill for $240 ($790 for carpet replacement less the $550 deposit). I am confused for two reasons:
1.) It seems unreasonable to ask a tenant to schedule a carpet cleaning if you plan to replace the carpets (and I checked with my landlord two days before my service to ensure that indeed, they wanted them clean).
2.) If my $250 pet deposit were applied to any damaged-incurred charges, then shouldn't it cover the $240 balance?
Any help as I proceed would be appreciated.
I paid a $550 deposit at my last apartment, plus a $250 non-refundable pet deposit. I was told that the pet deposit would be used towards any additional damage done not covered by the deposit.
I rented the apartment for two years, during which my dog had exactly one accident - on a tiled bathroom floor. Before moving out, I had the carpets professionally cleaned, as per the rental agreement, and included my cleaning receipt when I handed my keys back in. At the time, the company that cleaned the apartment remarked that they couldn't tell a pet had ever lived there. The service was $80. The only stain was about 5x5" in diameter, faint orange in color, from a previous tenant. I had noted it when I checked in.
I expected to get some if not all of my deposit back, but instead today I got a bill for $240 ($790 for carpet replacement less the $550 deposit). I am confused for two reasons:
1.) It seems unreasonable to ask a tenant to schedule a carpet cleaning if you plan to replace the carpets (and I checked with my landlord two days before my service to ensure that indeed, they wanted them clean).
2.) If my $250 pet deposit were applied to any damaged-incurred charges, then shouldn't it cover the $240 balance?
Any help as I proceed would be appreciated.