mr_Goodbomb
Member
What is the name of your state (only U.S. law)? WV, seller in CT
I purchased an item online, not through Ebay, and paid with PayPal. It arrived non-functioning. The seller basically said "it shipped working, not my problem." PayPal doesn't back any item that is "not as described" (so as long as someone sends you SOMETHING, they don't back it). It was a fairly high-priced item, about $500, and it had shipping insurance, but USPS repeatedly denied the claim. The seller took too long to get me the insurance information, so they've denied it on time-related grounds (60 day filing limit). When I took it in to the post office to have it looked at, they said it was very poorly packaged, and probably wouldn't qualify for insurance anyway, because it wasn't packaged well enough. I cannot afford a lawyer for this sort of thing. What should I do?
I purchased an item online, not through Ebay, and paid with PayPal. It arrived non-functioning. The seller basically said "it shipped working, not my problem." PayPal doesn't back any item that is "not as described" (so as long as someone sends you SOMETHING, they don't back it). It was a fairly high-priced item, about $500, and it had shipping insurance, but USPS repeatedly denied the claim. The seller took too long to get me the insurance information, so they've denied it on time-related grounds (60 day filing limit). When I took it in to the post office to have it looked at, they said it was very poorly packaged, and probably wouldn't qualify for insurance anyway, because it wasn't packaged well enough. I cannot afford a lawyer for this sort of thing. What should I do?