What is the name of your state (only U.S. law)? Mississippi
My wife and I adopted a child in 2012. We received a federal adoption credit and TurboTax implied a state credit of $2,972 which in fact (after receiving a letter 3 years later) we should not have gotten. The letter from the state shows we owe $4,772 with penalties and interest. This was not the free version and I can't find a phone number to contact them nor is their online support helping. After speaking with the tax office we're not the only ones this has happened to, but of course they cannot give others information. I understand I will end up paying the $2,972 but the penalties and interest should not be on us. Do I have any recourse and if I do how do I go about taking on a huge corporation like Intuit?
My wife and I adopted a child in 2012. We received a federal adoption credit and TurboTax implied a state credit of $2,972 which in fact (after receiving a letter 3 years later) we should not have gotten. The letter from the state shows we owe $4,772 with penalties and interest. This was not the free version and I can't find a phone number to contact them nor is their online support helping. After speaking with the tax office we're not the only ones this has happened to, but of course they cannot give others information. I understand I will end up paying the $2,972 but the penalties and interest should not be on us. Do I have any recourse and if I do how do I go about taking on a huge corporation like Intuit?