What is the name of our state (only U.S. law)? CA
My husband and I received a $600 gift certificate to a beautiful beach resort in California.. JS.
We received this in March and I called to reserve on May 30th. I just happened to call yesterday to confirm our room, and was notified by the front desk manager.. that an ownership change had taken place within the last 30 days, and our certificate would not be honored.
She basically gave me the name of the previous owner, and said you can contact him to try to recover your money... yea right....
We are furious about this.. can someone please advise me on this? I filed a complaint with the Better Business Bureau as well.
Thank you.
My husband and I received a $600 gift certificate to a beautiful beach resort in California.. JS.
We received this in March and I called to reserve on May 30th. I just happened to call yesterday to confirm our room, and was notified by the front desk manager.. that an ownership change had taken place within the last 30 days, and our certificate would not be honored.
She basically gave me the name of the previous owner, and said you can contact him to try to recover your money... yea right....
We are furious about this.. can someone please advise me on this? I filed a complaint with the Better Business Bureau as well.
Thank you.
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