O
occecid
Guest
Pennsylvania
Is an equipment manufacturer responsible for using non-serviceable parts?
About 17 years ago, I purchased a John Deere yard tractor with a mower and snow plow. I followed service requirements explicitly and replaced parts due to ordinary wear and tear. The engine, mower, snowplow, and all other serviceable parts are still in good running condition. However, the "sealed" transmission will no longer operate. The dealer related that if I had drilled a hole in the transmission case to allow the addition of lubricant, the unit would probably still be working fine as is the rest of the tractor.
I feel that the manufacturer was negligent by 1) not installing a serviceable part; 2) by not issuing a service bulletin describing the problem and recommending a remedy.
The repair cost, $700.00, could have been totally avoided by the installation or provision for lubrication.
Is an equipment manufacturer responsible for using non-serviceable parts?
About 17 years ago, I purchased a John Deere yard tractor with a mower and snow plow. I followed service requirements explicitly and replaced parts due to ordinary wear and tear. The engine, mower, snowplow, and all other serviceable parts are still in good running condition. However, the "sealed" transmission will no longer operate. The dealer related that if I had drilled a hole in the transmission case to allow the addition of lubricant, the unit would probably still be working fine as is the rest of the tractor.
I feel that the manufacturer was negligent by 1) not installing a serviceable part; 2) by not issuing a service bulletin describing the problem and recommending a remedy.
The repair cost, $700.00, could have been totally avoided by the installation or provision for lubrication.