charitycase
Junior Member
What is the name of your state (only U.S. law)? CA
On March 13, 2011 I attended a charity auction. I bid and won a Napa Wine Tour package for $2900. Before I left, I put the $2900 on my credit card was given an envelope that I understood contained the package.
When got home, I looked at the package and there was no Tour Package in it. I contacted the organization and was told "it is coming soon".
On April 17, I received an email from a woman (Diane) in the organization and told that she had my package and all I had to do was call her and then come pick it up. I returned an email that said "very busy right now, can you mail it to me?". She returned an email that said "no, you have to sign for it".
Since then, I've called her several times. She is never home or does not pick up her phone. She won't bring it to me, she won't mail it and apparently I can't get it until I know she is home (which I can't tell because she won't answer her phone).
I have friends in this organization and would prefer not to make it too messy if possible. However, I had no idea this would become so hard. My most recent phone message was starting to get edgy. "Very upset, called several times, left messages a couple of times, no call back. Need to get this done and put it behind us".
I know she got the phone messages because she called a mutual friend and mentioned it, but so far no call or voice mail at my house.
By the way, my husband and I both work, she and her husband are retired. My schedule is harder than hers, but somehow the onus seems to be on me to find a convenient time for HER so I can pick up the package.
Thoughts?
On March 13, 2011 I attended a charity auction. I bid and won a Napa Wine Tour package for $2900. Before I left, I put the $2900 on my credit card was given an envelope that I understood contained the package.
When got home, I looked at the package and there was no Tour Package in it. I contacted the organization and was told "it is coming soon".
On April 17, I received an email from a woman (Diane) in the organization and told that she had my package and all I had to do was call her and then come pick it up. I returned an email that said "very busy right now, can you mail it to me?". She returned an email that said "no, you have to sign for it".
Since then, I've called her several times. She is never home or does not pick up her phone. She won't bring it to me, she won't mail it and apparently I can't get it until I know she is home (which I can't tell because she won't answer her phone).
I have friends in this organization and would prefer not to make it too messy if possible. However, I had no idea this would become so hard. My most recent phone message was starting to get edgy. "Very upset, called several times, left messages a couple of times, no call back. Need to get this done and put it behind us".
I know she got the phone messages because she called a mutual friend and mentioned it, but so far no call or voice mail at my house.
By the way, my husband and I both work, she and her husband are retired. My schedule is harder than hers, but somehow the onus seems to be on me to find a convenient time for HER so I can pick up the package.
Thoughts?