What is the name of your state (only U.S. law)? Connecticut
Ok, the subject kind of over generalizes it, I have not been formally threatened with anything, but the business I complained about did make mention of legal action, so I am wondering if they would have anything if they decided to pursue it.
Here is the situation:
Two weeks ago I wanted to go skydiving with some friends. We drove up to a place in northeastern Connecticut where we had all made reservations to jump. After filing out 10 pages of waivers and waiting around for another hour, the owner came up to me and asked if I had any kind of condition because he noticed I was walking strangely. I told him that I have balance problems caused by a brain tumor I had in 1990. The guy then told me I would need written approval from a doctor in order to go. I understand his request, but I am angry with them because it did not mention anywhere on the website that this might be required; the "terms and conditions" on the site said "all students will be physically evaluated..." but I was never "physically evaluated." The owner's main argument was that I did not list my condition on the waiver, but he said even if I did that I would still need a doctor's note. The reason I had not listed it was because the sheet asked for any medical conditions, and honestly I did not even think of it as there is nothing medically wrong with me - at least in my mind.
When I got home I wrote him a letter suggesting they add the words "If you have any medical conditions or disabilities, please contact us" to the website, and I also sent a complaint to the CT Dept of Consumer Protection. A week later I sent another email to the skydiving place again asking that they update the website and also saying I had sent in a complaint and I wanted financial compensation. The owner of the skydiving place sent me back a very nasty and rude email saying he absolutely would not change the website and to "Please get a life and stop harassing me with your emails or I’ll contact my legal team to go after you, for false testimony and business slandering" - Those are his exact words. Before I do anything further, I am looking for advise as to whether he would have anything if he did decide to come after me. Aside from that, am I right to complain here? This seemed to me like it might border on being be an ADA violation.
I will include the letters I've written if requested. Here is a list of what I've sent:
- Email sent to the skydiving place describing my bad experience and suggesting they change there website
- Complaint email sent to the state
- Followup email a week later to again request they change their website and inform them that I'd filed a complaint
- Reply to the very rude (and only) response I received, in which I said I never lied about anything and I didn't understand why they refused to update their website
Ok, the subject kind of over generalizes it, I have not been formally threatened with anything, but the business I complained about did make mention of legal action, so I am wondering if they would have anything if they decided to pursue it.
Here is the situation:
Two weeks ago I wanted to go skydiving with some friends. We drove up to a place in northeastern Connecticut where we had all made reservations to jump. After filing out 10 pages of waivers and waiting around for another hour, the owner came up to me and asked if I had any kind of condition because he noticed I was walking strangely. I told him that I have balance problems caused by a brain tumor I had in 1990. The guy then told me I would need written approval from a doctor in order to go. I understand his request, but I am angry with them because it did not mention anywhere on the website that this might be required; the "terms and conditions" on the site said "all students will be physically evaluated..." but I was never "physically evaluated." The owner's main argument was that I did not list my condition on the waiver, but he said even if I did that I would still need a doctor's note. The reason I had not listed it was because the sheet asked for any medical conditions, and honestly I did not even think of it as there is nothing medically wrong with me - at least in my mind.
When I got home I wrote him a letter suggesting they add the words "If you have any medical conditions or disabilities, please contact us" to the website, and I also sent a complaint to the CT Dept of Consumer Protection. A week later I sent another email to the skydiving place again asking that they update the website and also saying I had sent in a complaint and I wanted financial compensation. The owner of the skydiving place sent me back a very nasty and rude email saying he absolutely would not change the website and to "Please get a life and stop harassing me with your emails or I’ll contact my legal team to go after you, for false testimony and business slandering" - Those are his exact words. Before I do anything further, I am looking for advise as to whether he would have anything if he did decide to come after me. Aside from that, am I right to complain here? This seemed to me like it might border on being be an ADA violation.
I will include the letters I've written if requested. Here is a list of what I've sent:
- Email sent to the skydiving place describing my bad experience and suggesting they change there website
- Complaint email sent to the state
- Followup email a week later to again request they change their website and inform them that I'd filed a complaint
- Reply to the very rude (and only) response I received, in which I said I never lied about anything and I didn't understand why they refused to update their website
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