i'm sorry, but this is way past a phone call. has been for years. this is a "walk into an office and speak directly to a supervisor" and file a motion compelling a full audit" type of situation.
I DID HAVE ATTORNEYS HANDLING THIS, one in NJ and one in NC. I am broke, no more money, nothing left, one son in college the other child getting ready, will graduate early from HS.
Not much choice now but ask for an audit. Got a letter in the mail from said CS office demanding the return of nearly $5,000.00 or further action will be taken. Yup the EX some how AGAIN had a hearing without me ever being notified. When a male has a hearing you must show green slip from PO, women nothing. I did call the NJ 800 number that just takes you to a generic person in Trenton I figure. After 35 minutes of button pushing I spoke to a real live person who I had to explain years of my ex being a con artist. She swore no way hearing was heard without prove of me getting notice, oh really, again said this case is in NC and they had no authority to hear it, oh really no kidding, also said the credit given to the ex for the money taking from the account from the IRS years ago has never been returned to me, no kidding.
All because of the INCOMPETENCE of the state of NJ! She said she will TRY to get a supervisor to contact me ASAP, heard that before, nothing yet but yesterday was a holiday in NJ. She also was pretty adamant that the only was to reverse the decision by the hearing officer was to go to court AGAIN(real court). Been there done this and she gets YELLED at by the Judge yet continues to do this over and over again with no repercussions. As said I really don't want anything new in CS but was counting what she was still paying towards what the IRS took.