MD
What do we do? Do we have any rights?
We purchased a new vehicle on the 19th. However, on the 7th of the following month the company notifies us that they made a mistake on the contract, saying they gave us 7000 to much. We have received financing, tags, registration, a bill, ect. Now, they are saying, in an email, that they are sorry for the inconvenience but we won't pay off your vehicle until you renegotiate the contact. What's even more irritating that their only negotiation to rectify this is that er take off warranties, and gap--not even willing to compensate us for a complete waste of time. Basically we are in a situation where we legally are responsible for two vehicles.
Let me add: the amount for the exess is bc we told them to use only one trade instead of using two. I emailed this to the salesman. He said ok, we will only use the camry, and he said someone would contact me from finance. No one contacted me, so I called in, and the finance guy said everything was aproved and the payments are "x".
Secondly, we WENT into the dealership to get tags/reg and no one mentioned this goof up.
Nor did the notify us that they did not pay off our camry. It's being advertised on their site for 20k now on their site. I'm really upset with this company.
What do we do? Do we have any rights?
We purchased a new vehicle on the 19th. However, on the 7th of the following month the company notifies us that they made a mistake on the contract, saying they gave us 7000 to much. We have received financing, tags, registration, a bill, ect. Now, they are saying, in an email, that they are sorry for the inconvenience but we won't pay off your vehicle until you renegotiate the contact. What's even more irritating that their only negotiation to rectify this is that er take off warranties, and gap--not even willing to compensate us for a complete waste of time. Basically we are in a situation where we legally are responsible for two vehicles.
Let me add: the amount for the exess is bc we told them to use only one trade instead of using two. I emailed this to the salesman. He said ok, we will only use the camry, and he said someone would contact me from finance. No one contacted me, so I called in, and the finance guy said everything was aproved and the payments are "x".
Secondly, we WENT into the dealership to get tags/reg and no one mentioned this goof up.
Nor did the notify us that they did not pay off our camry. It's being advertised on their site for 20k now on their site. I'm really upset with this company.
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