What is the name of your state? Oregon
Last Saturday I went to my bank to deposit money through the atm. Having never done this before I thought it was going fine. I counted out the money put it in the envelope with deposit slip I stepped to the side and put the dep in. stepped back to the atm and its saying transaction incomplete. well I figured the money was fine it was in the bank with all my info. Took my atm card out and asked a gentle man stepping up to the atm if he had ever made a dep through here. He said yes and showed me where I should have put the envelop. I put my deposit in the night drop. I freaked out and told him what an idiot I was. He told me it should be fine its in the bank.. After getting in my car and pulling away I thought I need to check the drop box like you would do when mailing a letter ,you open it back up and make sure its gone. So I found a police officer and told him what I had just did he said to go back and check I did and there was nothing in there, I would say 20 minutes had passed since I made the dep.. This was a holiday weekend so I went home and called customer service and let them know about my stupid mistake, he to felt it would be fine..First thing Tueday morning I went in to my bank feeling upset and foolish for not knowing how to do this simple deposit. Told them step by step what I had done. They got my info and said they would call after they had went through all the dep..I get a call back stating they had found it and it would be posted by midnight. I was so thankful and relieved. well the money was not in my account and I called back and was told they could not find the deposit I had made.. So I am waiting for the fraud investigators to review the atm recordings of that Saturday... In the mean time have contacted the police dept to make a log entry of this. If the bank did not get the dep through the night drop then someone has stoled this deposit. any imput on this besides dumb dumb dumb?
Shari
Last Saturday I went to my bank to deposit money through the atm. Having never done this before I thought it was going fine. I counted out the money put it in the envelope with deposit slip I stepped to the side and put the dep in. stepped back to the atm and its saying transaction incomplete. well I figured the money was fine it was in the bank with all my info. Took my atm card out and asked a gentle man stepping up to the atm if he had ever made a dep through here. He said yes and showed me where I should have put the envelop. I put my deposit in the night drop. I freaked out and told him what an idiot I was. He told me it should be fine its in the bank.. After getting in my car and pulling away I thought I need to check the drop box like you would do when mailing a letter ,you open it back up and make sure its gone. So I found a police officer and told him what I had just did he said to go back and check I did and there was nothing in there, I would say 20 minutes had passed since I made the dep.. This was a holiday weekend so I went home and called customer service and let them know about my stupid mistake, he to felt it would be fine..First thing Tueday morning I went in to my bank feeling upset and foolish for not knowing how to do this simple deposit. Told them step by step what I had done. They got my info and said they would call after they had went through all the dep..I get a call back stating they had found it and it would be posted by midnight. I was so thankful and relieved. well the money was not in my account and I called back and was told they could not find the deposit I had made.. So I am waiting for the fraud investigators to review the atm recordings of that Saturday... In the mean time have contacted the police dept to make a log entry of this. If the bank did not get the dep through the night drop then someone has stoled this deposit. any imput on this besides dumb dumb dumb?
Shari
