What is the name of your state (only U.S. law)? Arizona
I went to H&R Block for my taxes this year so that I could get a RAL (as I am having a great deal of financial difficulty and needed my refund ASAP). They looked over my paperwork and when it came time for deductions asked if I had paid interest on any student loans. This was when I told them that I in fact, had good deal of student loans that were in default. I asked if that would affect my taxes and they said 'no.' They projected a 1000 dollar refund for me and charged 400 for the tax prep that was to be taken out of my refund when I got my loan in two days, I agreed as I really needed the 600 and signed the contract. Well I never got my loan because it turned out the IRS offset my refund because of the my defaulted student loans. Now they want me to pay them 400 for the tax prep. When I went to H&R Block I was unaware that the IRS could offset my refund for this reason, I only found out when my RAL was denied (a full 24 hours after I would have been able to cancel my contract with H&R Block)
I feel like I was induced into this contract because they misrepresented my financial/tax situation (effectively inflating my refund despite them having pertinent knowledge). Had they told me that defaulting on my student loans could leave me vulnerable to an IRS refund offset I would never signed the contract and agree to let H&R Block do my taxes for me (since I only wanted to use their service if I could get a refund immediately). Do I have a leg to stand on, is this misrepresentation, tax fraud, etc.?
Note: I have already opted out of arbitration with them.
I went to H&R Block for my taxes this year so that I could get a RAL (as I am having a great deal of financial difficulty and needed my refund ASAP). They looked over my paperwork and when it came time for deductions asked if I had paid interest on any student loans. This was when I told them that I in fact, had good deal of student loans that were in default. I asked if that would affect my taxes and they said 'no.' They projected a 1000 dollar refund for me and charged 400 for the tax prep that was to be taken out of my refund when I got my loan in two days, I agreed as I really needed the 600 and signed the contract. Well I never got my loan because it turned out the IRS offset my refund because of the my defaulted student loans. Now they want me to pay them 400 for the tax prep. When I went to H&R Block I was unaware that the IRS could offset my refund for this reason, I only found out when my RAL was denied (a full 24 hours after I would have been able to cancel my contract with H&R Block)
I feel like I was induced into this contract because they misrepresented my financial/tax situation (effectively inflating my refund despite them having pertinent knowledge). Had they told me that defaulting on my student loans could leave me vulnerable to an IRS refund offset I would never signed the contract and agree to let H&R Block do my taxes for me (since I only wanted to use their service if I could get a refund immediately). Do I have a leg to stand on, is this misrepresentation, tax fraud, etc.?
Note: I have already opted out of arbitration with them.
Last edited: