Hi I have a question regarding automotive factory defect. I purchased a used car, which is lexus IS 350 2007 model 11months ago. The factory warranty expired but I still have the extended warranty. The headlight on the passenger side have a condensation problem. Because of that problem, the headlight is out now. I called Lexus consumer satisfaction center and stated the problem. They said my problem doesn't get covered under extended warranty but only factory warranty.They said they can only cover for the part, and I have to cover for the labor which will cost me about 500 dollars approximately. I think it's not right because even the dealership stated that it is a manufacturer defect. I would like to know if there is certain period for compensating the damage for manufacturer defect.
Thank you
Thank you