What is the name of your state (only U.S. law)? Texas
I took my car in to have a sensor changed for a check engine light. In trying to remove the old sensor, the mechanic broke the manifold on which it sits. He called to tell me that he was going to charge me for removing the old sensor ($100), which I had no problem with. He then told me that he would let me know when he priced a new manifold and I would have to pay for it ($350-$400)...but he would put it in for free.
He has had my car for 2.5 weeks which has required me to obtain a rental.
I told him I take exception with him making me pay for something that wasn't broken when I took it in, but he said it was a bad design and would have broken no matter who changed the sensor. I called the manufacturer and spoke to their repair manager. His response: It is a stable design and if they knew what they were doing, it wouldn't have broke. He also said HE doesn't think it's fair for me to pay for it and that HE wouldn't charge me if I took it to the dealership.
My questions: What am I liable for as far as charges? Can I have them pay for the rental?
I took my car in to have a sensor changed for a check engine light. In trying to remove the old sensor, the mechanic broke the manifold on which it sits. He called to tell me that he was going to charge me for removing the old sensor ($100), which I had no problem with. He then told me that he would let me know when he priced a new manifold and I would have to pay for it ($350-$400)...but he would put it in for free.
He has had my car for 2.5 weeks which has required me to obtain a rental.
I told him I take exception with him making me pay for something that wasn't broken when I took it in, but he said it was a bad design and would have broken no matter who changed the sensor. I called the manufacturer and spoke to their repair manager. His response: It is a stable design and if they knew what they were doing, it wouldn't have broke. He also said HE doesn't think it's fair for me to pay for it and that HE wouldn't charge me if I took it to the dealership.
My questions: What am I liable for as far as charges? Can I have them pay for the rental?