Hi,
I am from Germany and not familiar with the American law.
2014 I bought a phone from Google while living in the States.
After one year it stopped working, so I got a refurbished one from Google. After 6 months it broke again and I got another refurbished phone from Google, which also doesnt work perfectly.
Now they want to give me another 3rd refurbished one but I don't want another one.
Google had 2 chances to subsequent performance which both failed.
How many times does a company have a right to subsequent performance?
Is there a limit of chances and is there a law in America which says that I have the right to get my money reimbursed?
I guess Californian law applies since Google's head quarter is located there? I bought while being in Washington though. Don't really know what state matters.
Thanks in advance!
I am from Germany and not familiar with the American law.
2014 I bought a phone from Google while living in the States.
After one year it stopped working, so I got a refurbished one from Google. After 6 months it broke again and I got another refurbished phone from Google, which also doesnt work perfectly.
Now they want to give me another 3rd refurbished one but I don't want another one.
Google had 2 chances to subsequent performance which both failed.
How many times does a company have a right to subsequent performance?
Is there a limit of chances and is there a law in America which says that I have the right to get my money reimbursed?
I guess Californian law applies since Google's head quarter is located there? I bought while being in Washington though. Don't really know what state matters.
Thanks in advance!