eerelations
Senior Member
He was told by Payroll that he didn't have to do anything (which means, I think, "up to and including writing cheques"), that Payroll would fix it all for him.Yes, I will concede that he didn't try to pay by writing checks on his own. I'm by no means convinced that he had any obligation to do so.
I agree with cbg on this, the OP did what he was supposed to do to try to fix this.