hey- i hope this helps- i found a page on google about ohio childs services -- good luck
Taking these steps can help:
* Make sure you understand what we can do to help you and what you must do to receive services. The actions which Children Services can take on any case are governed by law. You must meet certain requirements to receive help. Reciprocally, when you are eligible for services, Children Services must take certain steps to help you. Talk to your caseworker so you understand our services as well as your rights and responsibilities. Both you and the caseworker must follow the rules at all times.
* Keep a record of what's happening on your case. Write down the names of the Children Services employees you talk to, information they provide and dates of the conversations. Keep this record with other important papers about your case.
* Try to resolve the problem with your worker first. Tell the worker why you're having problem. Listen to his or her answers. Ask questions so you understand why he or she is making a particular decision or taking a certain action. If this doesn't solve the problem ...
* Ask to talk to the supervisor. Tell the supervisor why you are not satisfied. If this doesn't solve your problem ...
* Request to talk with the administrator who oversees the activities of your caseworker and his/her supervisor.
How are my rights further protected?
In certain circumstances, you may file a grievance with the agency. Please read the copy of the grievance procedure provided to you to determine if the motive of your dissatisfaction meets grievance criteria.
You may also contact the Cincinnati District Office of the Ohio Department of Human Services by calling 513-852-3360 or writing to 100 East 8th Street, 4th Floor, Cincinnati, Ohio 45202. District offices are responsible for ensuring that all county Children Services offices comply with rules.
Finally, if you feel you have been discriminated against or did not receive services for which you are eligible because of age, creed, lifestyle, national origin, race, sexual orientation or physical, mental or developmental disability, contact:
a. BCCSB Chief Executive Officer at 513-887-4118.
b. The Ohio Department of Human Services, Civil Rights, State Office Tower, 32nd Floor, 30 East Broad Street, Columbus, Ohio 43215.
c. U.S. Department of Health and Human Services, Office of Civil Rights, Region V, 300 South Wacker Drive, Chicago, Illinois 60606.