prettymono
Junior Member
What is the name of your state? MN
I have a quick question. I was with ABN AMRO for two years with my mortgage. It
was bought out by CitiMortgage in October 2007. I was behind on the payment by two
months but worked with ABN AMRO to pay an extra $500 a month. Once Citi buys out
my mortgage I was told that October 1st I would receive my statement and payment book
just like with ABN AMRO. Well, I never receive the promised payment book/statement
before October 1st from CitiMortgage, so I call them and they say we are in default and
heading towards foreclosure. They will not work with us at all. They say they will send
payment book/statements but I don’t receive anything. Okay, jump ahead to January.
We are up to date with all of our payments starting January 1, 2008, we paid the passed
due amount. I pay for January’s mortgage, even though I am told Citi has no payment
books like they told me earlier in the phone conversations, and that they would have to
check into why I am not receiving a statement each month, but can’t just send one out.
Anyways, I send in my payment for $1850. I had to call them to find out what the
payment was because I did not know what the exact amount was since I do not receive
statements. My payments with ABN AMRO and since we bought our house has always
$1650...why would my mortgage jump $200 a month, is that legal? We have a fixed rate
so I know our rate couldn’t jump. I need to contact them, but the way they treat
customers I am sure I would get no-where and fast. Thanks.
I have a quick question. I was with ABN AMRO for two years with my mortgage. It
was bought out by CitiMortgage in October 2007. I was behind on the payment by two
months but worked with ABN AMRO to pay an extra $500 a month. Once Citi buys out
my mortgage I was told that October 1st I would receive my statement and payment book
just like with ABN AMRO. Well, I never receive the promised payment book/statement
before October 1st from CitiMortgage, so I call them and they say we are in default and
heading towards foreclosure. They will not work with us at all. They say they will send
payment book/statements but I don’t receive anything. Okay, jump ahead to January.
We are up to date with all of our payments starting January 1, 2008, we paid the passed
due amount. I pay for January’s mortgage, even though I am told Citi has no payment
books like they told me earlier in the phone conversations, and that they would have to
check into why I am not receiving a statement each month, but can’t just send one out.
Anyways, I send in my payment for $1850. I had to call them to find out what the
payment was because I did not know what the exact amount was since I do not receive
statements. My payments with ABN AMRO and since we bought our house has always
$1650...why would my mortgage jump $200 a month, is that legal? We have a fixed rate
so I know our rate couldn’t jump. I need to contact them, but the way they treat
customers I am sure I would get no-where and fast. Thanks.