What is the name of your state?What is the name of your state?What is the name of your state? California.
I develop specialized software that is charged on a monthly usage basis.
I have allowed this customer to use the software in an unrestricted manner for
about 1 month for a bare minimum fee (about 10%) to convince his peers. They like it.
They are now interested in signing a 2-year contract for the regular monthly usage fee.
But their corporate finance (budget) will not allow him to do this for the next 3 months.
They can:
Sign a 2-year contract in September.
OR
Sign a 2-year contract now that takes effect in September.
I need some advice/creativity:
· This is a big customer. I want to avoid giving them access to the software for at 10% of the regular fee for 3 months.
· What should I do to keep this customer happy and interested till September? I do not want to loose them to competitors.
· What incentives or deals or arrangements should I offer?
I develop specialized software that is charged on a monthly usage basis.
I have allowed this customer to use the software in an unrestricted manner for
about 1 month for a bare minimum fee (about 10%) to convince his peers. They like it.
They are now interested in signing a 2-year contract for the regular monthly usage fee.
But their corporate finance (budget) will not allow him to do this for the next 3 months.
They can:
Sign a 2-year contract in September.
OR
Sign a 2-year contract now that takes effect in September.
I need some advice/creativity:
· This is a big customer. I want to avoid giving them access to the software for at 10% of the regular fee for 3 months.
· What should I do to keep this customer happy and interested till September? I do not want to loose them to competitors.
· What incentives or deals or arrangements should I offer?