or she could be a newbie who expects that when they post on an internet message forum that they will be treated with a modicum of civility....which, sorry to say, is often, even perhaps mostly, sadly lacking here.
Yes, she started duplicate threads. Newbies do that sometimes. However, if both thread are identified as duplicate threads, with virtually no one answering questions on either thread, and both threads being given flippant and rude responses, then any newbie with any backbone is going to react the way that she reacted....or will simply leave, and tell anyone else she knows not to bother with this forum.
This particular poster deserved better than she received from this forum.
What's more, and i mean this with utter sincerity...anyone who deletes a post from someone criticizing this forum, is a big baby. If this forum can dish out criticism it should certainly take it as well.