NJ - I am writing in regards to an ongoing situation that started in July and has yet to be resolved.
I sent my camera to a company in TX to get repaired in July. I didn't hear anything from the company for about a month, so I sent an inquiry for the status in August. I received an email saying they were expecting a special part that should arrive the following week and the camera would be promptly shipped out. Another month later I still hadn't received it, and I called to inquire again what the status was. I spoke to a man who told me to send the email delivery confirmation to them to verify they had my camera. Come October, I still hadn't gotten it. I'll admit, I was frustrated and angry, and I posted a review on a website stating the facts I hadn't received it. I also advised people not to use the company. In November I was told a replacement would be sent to me, and sent a shipping number. The shipping number was supposedly never scanned by the post office, and ultimately I never received the camera. I called again to ask about this situation towards the end of November, and they said it had been mis-sent to an invalid destination and would be re-shipped. Not receiving it STILL, the beginning of December I called the company and they said they'd recalled the shipment due to a legal issue. Not having any idea what this was, they told me my online review had been sent to them and they were considering pursuing slander charges against me. They were also considering including the business that I work for because I'd written this while at work. They said they'd sued previous employees and competitors who had written slanderous reviews about them and had won over $40,000. I said I would delete the review - and they led me to where the site was. I deleted it, and I was assured no legal action would be taken against me. Also, I was assured I'd have my camera within a week of that conversation. Again, no camera. I wrote an email asking when I'd receive my camera and for a tracking number, and no answer. When I wrote today saying I was considering filing complaints with the Better Business Bureau, the IC3 and the Attorney General, they immediately wrote me back saying that if I filed complaints, they'd pursue with their attorney and include my workplace.
I have read this is actually libel and not slander - but do they have a case? Is this a SLAPP lawsuit they're talking about? I have not received my camera back after 5 months. There are numerous other people who have written they also have not received their cameras. I wrote my review after reading all of these other horror stories, and I'm still scared I won't get my camera back. Please advise me what I should do.What is the name of your state (only U.S. law)?
I sent my camera to a company in TX to get repaired in July. I didn't hear anything from the company for about a month, so I sent an inquiry for the status in August. I received an email saying they were expecting a special part that should arrive the following week and the camera would be promptly shipped out. Another month later I still hadn't received it, and I called to inquire again what the status was. I spoke to a man who told me to send the email delivery confirmation to them to verify they had my camera. Come October, I still hadn't gotten it. I'll admit, I was frustrated and angry, and I posted a review on a website stating the facts I hadn't received it. I also advised people not to use the company. In November I was told a replacement would be sent to me, and sent a shipping number. The shipping number was supposedly never scanned by the post office, and ultimately I never received the camera. I called again to ask about this situation towards the end of November, and they said it had been mis-sent to an invalid destination and would be re-shipped. Not receiving it STILL, the beginning of December I called the company and they said they'd recalled the shipment due to a legal issue. Not having any idea what this was, they told me my online review had been sent to them and they were considering pursuing slander charges against me. They were also considering including the business that I work for because I'd written this while at work. They said they'd sued previous employees and competitors who had written slanderous reviews about them and had won over $40,000. I said I would delete the review - and they led me to where the site was. I deleted it, and I was assured no legal action would be taken against me. Also, I was assured I'd have my camera within a week of that conversation. Again, no camera. I wrote an email asking when I'd receive my camera and for a tracking number, and no answer. When I wrote today saying I was considering filing complaints with the Better Business Bureau, the IC3 and the Attorney General, they immediately wrote me back saying that if I filed complaints, they'd pursue with their attorney and include my workplace.
I have read this is actually libel and not slander - but do they have a case? Is this a SLAPP lawsuit they're talking about? I have not received my camera back after 5 months. There are numerous other people who have written they also have not received their cameras. I wrote my review after reading all of these other horror stories, and I'm still scared I won't get my camera back. Please advise me what I should do.What is the name of your state (only U.S. law)?