What is the name of your state (only U.S. law)? Ohio
Hello,
I own a home in Cleveland Ohio area and received a water bill for 3,000% more than my normal usage. Water usage was enough to fill up a 25,000 gallon pool ten times. At the home we have found no signs of leaks or anything that would explain the spike in usage. I suspect that the water meter was broken, however two weeks after the irregular usage was recorded, the water company replaced my meter and trashed the old (potentially faulty) meter. Under normal circumstances the water company would test the meter, but since my meter was replaced, the meter isn't available for them to test. I've held numerous converstations with water department, but have been unsuccessful in having my bill adjusted. I am thinking I may need to sue the water company to get them to adjust my bill, but wondering if I have a case. Also, in suing them, should I ask for additional damages beyond the erroneous bill amount (e.g. time, fees, etc...)? Thanks for any help or advice.
Hello,
I own a home in Cleveland Ohio area and received a water bill for 3,000% more than my normal usage. Water usage was enough to fill up a 25,000 gallon pool ten times. At the home we have found no signs of leaks or anything that would explain the spike in usage. I suspect that the water meter was broken, however two weeks after the irregular usage was recorded, the water company replaced my meter and trashed the old (potentially faulty) meter. Under normal circumstances the water company would test the meter, but since my meter was replaced, the meter isn't available for them to test. I've held numerous converstations with water department, but have been unsuccessful in having my bill adjusted. I am thinking I may need to sue the water company to get them to adjust my bill, but wondering if I have a case. Also, in suing them, should I ask for additional damages beyond the erroneous bill amount (e.g. time, fees, etc...)? Thanks for any help or advice.