What is the name of your state? Texas
Ok heres the info, I was driving down 360 2 months ago, it was starting to sleet, all traffic comes to a halt, im in the inside lane, I stop, as did the person infront of me, and the person infront of him (everyone slowly stoped due to traffic backing up, etc) I look up in my rear view mirror, a garbage truck, isnt stoping, and ends up slamming into the back of my firebird, causing me to slam into the person infront of me, the garbage truck attempted to swerve into the emergency lane, and failed, and took out the back of my car. Cops came out, gave him a ticket for following to closely, etc. Its obvious its the drivers fault, he even admited it on the scene. We contacted his insurance CO, and they were based in canada, but they handed it over to a local adjuster. He came out, looked at the car, and totaled it, np, blue book value is 6,000, not bad, I paid about the same, but that does not include the yokohama tires, and the cd player system that was destroyed in the trunk, (both of which total upwards of 500 dollars, 100$ for each tire, and 200$ for the cd system) which they said they dont plan on paying for cause they're aftermarket (what the hell ?) but said we could put it in the BI claim. I was not severely injured, just a sore neck for several weeks.
now heres the problems/questions:
This was 2 months ago, they have already said they were going to pay for the car, etc and we'd settle a BI claim... its been 2 months, and everytime we talk to the adjuster, he basicaly gives us a new excuse, also, they have not contacted us ONCE, everytime we needed info, we had to contact them.
We had to fight with them to pay for a rental, they basicaly said once they total the car, they dont pay for the rental anymore, but they have not given us a check to go out and buy a new car yet, how can they say they dont need to pay for a rental ??
How do i handle getting reimbursed for the aftermarket items that were on the car ?
I called today, and he had no information yet, just that he's still waiting for authorization, we called their main office, they said we had to work through the adjuster. We're basicaly at a standstill, and its starting to affect my ability to work. So we told him we're going to look for a lawyer, because this is simply taking way to long.
Can a lawyer help ?
Is it normal for the insurance companys to do this ? this is my first auto accident, so Im in unfamiliar territory. Any help would be appreciated. Thanks
Ok heres the info, I was driving down 360 2 months ago, it was starting to sleet, all traffic comes to a halt, im in the inside lane, I stop, as did the person infront of me, and the person infront of him (everyone slowly stoped due to traffic backing up, etc) I look up in my rear view mirror, a garbage truck, isnt stoping, and ends up slamming into the back of my firebird, causing me to slam into the person infront of me, the garbage truck attempted to swerve into the emergency lane, and failed, and took out the back of my car. Cops came out, gave him a ticket for following to closely, etc. Its obvious its the drivers fault, he even admited it on the scene. We contacted his insurance CO, and they were based in canada, but they handed it over to a local adjuster. He came out, looked at the car, and totaled it, np, blue book value is 6,000, not bad, I paid about the same, but that does not include the yokohama tires, and the cd player system that was destroyed in the trunk, (both of which total upwards of 500 dollars, 100$ for each tire, and 200$ for the cd system) which they said they dont plan on paying for cause they're aftermarket (what the hell ?) but said we could put it in the BI claim. I was not severely injured, just a sore neck for several weeks.
now heres the problems/questions:
This was 2 months ago, they have already said they were going to pay for the car, etc and we'd settle a BI claim... its been 2 months, and everytime we talk to the adjuster, he basicaly gives us a new excuse, also, they have not contacted us ONCE, everytime we needed info, we had to contact them.
We had to fight with them to pay for a rental, they basicaly said once they total the car, they dont pay for the rental anymore, but they have not given us a check to go out and buy a new car yet, how can they say they dont need to pay for a rental ??
How do i handle getting reimbursed for the aftermarket items that were on the car ?
I called today, and he had no information yet, just that he's still waiting for authorization, we called their main office, they said we had to work through the adjuster. We're basicaly at a standstill, and its starting to affect my ability to work. So we told him we're going to look for a lawyer, because this is simply taking way to long.
Can a lawyer help ?
Is it normal for the insurance companys to do this ? this is my first auto accident, so Im in unfamiliar territory. Any help would be appreciated. Thanks