What is the name of your state?TN
I began having problems with my water bill about 2 yrs. ago. To make a long story short, I have been told that my meter is broken. The apt. mgr. told me to pay $40 a month which was approx. avg. of my last 3 bills at that time. I did this for about a yr. although I was constantly having to argue with the billing service about the amount of my bill. After the first year I asked that the amount be reduced because there is now one less person in the apt. and I don't get any breaks when I am the only person in the apt. for an extended period. The amount was lowered to $30. Still the billing Co. cannot get this straight and bill me for random amounts. I have gotten tired of calling and writing and just send me $30 each month with a note that I will not pay any of what they say are past due amounts.
I guess my question is what can I do to end this frustrating situation. The "past due" amount is mounting and I'm sure at some point they will turn my water off. What would you suggest I do if this happens? No one seems in any hurry to fix the meter. The apt. mgr. tells me that it is the billing company's responsibility and the billing co. says that they'd be happy to come look at the meter for a $65 service fee. To be honest, I am prob. just as well off paying the $30 a month, which is why I haven't pursued the matter more aggressively. I am just tired of having to fight about the amount of my bill EVERY month.
Also, this company charges a fee of $10 if your payment is late. In my case this amounts to a charge of 33% of my bill. Is this even legal? No other utility gets away with such an outrageous amount.
Thanks in advance.
I began having problems with my water bill about 2 yrs. ago. To make a long story short, I have been told that my meter is broken. The apt. mgr. told me to pay $40 a month which was approx. avg. of my last 3 bills at that time. I did this for about a yr. although I was constantly having to argue with the billing service about the amount of my bill. After the first year I asked that the amount be reduced because there is now one less person in the apt. and I don't get any breaks when I am the only person in the apt. for an extended period. The amount was lowered to $30. Still the billing Co. cannot get this straight and bill me for random amounts. I have gotten tired of calling and writing and just send me $30 each month with a note that I will not pay any of what they say are past due amounts.
I guess my question is what can I do to end this frustrating situation. The "past due" amount is mounting and I'm sure at some point they will turn my water off. What would you suggest I do if this happens? No one seems in any hurry to fix the meter. The apt. mgr. tells me that it is the billing company's responsibility and the billing co. says that they'd be happy to come look at the meter for a $65 service fee. To be honest, I am prob. just as well off paying the $30 a month, which is why I haven't pursued the matter more aggressively. I am just tired of having to fight about the amount of my bill EVERY month.
Also, this company charges a fee of $10 if your payment is late. In my case this amounts to a charge of 33% of my bill. Is this even legal? No other utility gets away with such an outrageous amount.
Thanks in advance.